[BUG-230907] Invisible Temporary Estate Bans

[sl-service-account]

How would you like the feature to work?

Estate bans as they are now, should also TEMPORARILY prevent any alt accounts from logging in by using identifiers that are visible to Linden Lab. These identifiers could be the same IP, same MAC address, other hardware identifiers, or account payment information; either used individually or combined to form a fingerprint. This fingerprint would then be used to apply a temporary estate ban. I would like to also stress that this information would NEVER be available to ANY Second Life user, and the information is only used temporarily to prevent associated accounts from entering a region that the banned account was banned from.

These temporary bans should ideally be 8 hours after which they expire. Though the duration of the temporary bans could be entirely up to Linden Lab, or alternatively controlled by the estate owner with a new setting; but should never exceed 24 hours in duration.

Why is this feature important to you? How would it benefit the community?

Managing a busy region or event is hard enough on it's own. Certain folks like to come in, harass people, and cause problems for the lulz. Invisible temporary alternate account bans would allow region owners some breathing room when trying to mitigate problems that griefers and trolls present when they have nothing but time to kill. A temporary ban would force the offender to come back at a later date, most times after events are over – and would tamper down logging in a dozen alts to keep harassing visitors to the region.

Abuse reports are slow and require multiple demonstrable reports for a permanent account ban to stick. The open nature of Second Life registration allows multiple alt accounts to enter SL with no accountability for their actions, quickly filling up a limited ban list.

I understand that this isn't a silver bullet to the underlying issue of avatar behavior. Clients can still send fake information to the servers, but typically requires technical effort most users are not capable of. A timed and temporary deterrence would greatly help estate owners.

p.s. Thank you Jessica Lyon for the idea.

Original Jira Fields

| Field | Value | | ------------- | ------------- | | Issue | BUG-230907 | | Summary | Invisible Temporary Estate Bans | | Type | New Feature Request | | Priority | Unset | | Status | Accepted | | Resolution | Unresolved | | Reporter | NeoBokrug Elytis (neobokrug.elytis) | | Created at | 2021-06-28T17:08:26Z | | Updated at | 2021-07-06T17:36:23Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2021-06-28T13:45:31.786-0500', 'How would you like the feature to work?': '\tEstate bans as they are now, should also TEMPORARILY prevent any alt accounts from logging in by using identifiers that are visible to Linden Lab. These identifiers could be the same IP, same MAC address, other hardware identifiers, or account payment information; either used individually or combined to form a fingerprint. This fingerprint would then be used to apply a temporary estate ban. I would like to also stress that this information would NEVER be available to ANY Second Life user, and the information is only used temporarily to prevent associated accounts from entering a region that the banned account was banned from.\r\n\t\r\n\tThese temporary bans should ideally be 8 hours after which they expire. Though the duration of the temporary bans could be entirely up to Linden Lab, or alternatively controlled by the estate owner with a new setting; but should never exceed 24 hours in duration.', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'Target Viewer Version': 'viewer-development', 'Why is this feature important to you? How would it benefit the community?': "\tManaging a busy region or event is hard enough on it's own. Certain folks like to come in, harass people, and cause problems for the lulz. Invisible temporary alternate account bans would allow region owners some breathing room when trying to mitigate problems that griefers and trolls present when they have nothing but time to kill. A temporary ban would force the offender to come back at a later date, most times after events are over -- and would tamper down logging in a dozen alts to keep harassing visitors to the region.\r\n\t\r\n\tAbuse reports are slow and require multiple demonstrable reports for a permanent account ban to stick. The open nature of Second Life registration allows multiple alt accounts to enter SL with no accountability for their actions, quickly filling up a limited ban list.\r\n\t\r\n\tI understand that this isn't a silver bullet to the underlying issue of avatar behavior. Clients can still send fake information to the servers, but typically requires technical effort most users are not capable of. A timed and temporary deterrence would greatly help estate owners.\r\n\r\n\r\n\tp.s. Thank you Jessica Lyon for the idea.", } ```

[sl-service-account]

Miro Collas commented at 2021-06-28T18:45:32Z, updated at 2021-06-28T19:08:12Z

Seconded!

Actually, why not do the same as with parcel bans? Pop up a window where the duration can be indicated: 0 for permanent, or a number of hours.

[sl-service-account]

NeoBokrug Elytis commented at 2021-06-29T01:32:08Z

@Miro IPs change, MAC addresses change, hardware changes; there's no real point in permanent especially with limited internal region list memory.