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[BUG-231059] cannot pay using paypal or credit card. #8601

Closed sl-service-account closed 8 months ago

sl-service-account commented 3 years ago

What just happened?

ive tried to pay with paypal, i followed all the trouble shooting steps and still nothing. Ive also tried to enter just my card and it wont let me either. I press the button and it wont tell me error or anything it just wont process the transaction.

What were you doing when it happened?

trying to purchase lindon dollars

What were you expecting to happen instead?

expecting everything to work

Other information

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-231059 | | Summary | cannot pay using paypal or credit card. | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Created at | 2021-08-04T02:52:07Z | | Updated at | 2021-08-04T15:06:29Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2021-08-04T10:06:26.245-0500', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'ive tried to pay with paypal, i followed all the trouble shooting steps and still nothing. Ive also tried to enter just my card and it wont let me either. I press the button and it wont tell me error or anything it just wont process the transaction.', 'What were you doing when it happened?': 'trying to purchase lindon dollars', 'What were you expecting to happen instead?': 'expecting everything to work', 'Where': 'http://maps.secondlife.com/secondlife/Heels/76/115/535', } ```
sl-service-account commented 3 years ago

Alexa Linden commented at 2021-08-04T15:06:26Z

Jira is not for 1:1 personal technical support and is therefore not able to provide one to one support in a timely manner. For account related issues, please contact support directly at https://support.secondlife.com/ and choose from either Submitting a Support Case, Live Chat or Phone Support depending on your account type.