sl-service-account
commented
9 years ago Whirly Fizzle commented at 2015-10-30T14:42:17Z
The known issue support told you about is BUG-772.
The memory allocated is currently over the limit on Antartica Mystery again (Homestead region & memory allocated is at 283MB) & the navmesh isn't showing as dirty currently. As far as I can see, there are actually no objects rezzed on this region at all so really curious what's causing the memory allocated to keep bloating. Usually when it keeps happening over & over again & happens really quickly after a region restart, the cause is a scripted land flattener prim accidently left burried inside the terrain causing constant dirty navmesh. On a homestead region especially, if you do lots of terraforming, the memory allocated does blow out rather quickly.
Last Region Start: 2015-10-27 @ 07:15:33 (3 days, 12 minutes, 39 seconds ago).
Navmesh last dirtied - 60 hours ago. From the current NavMeshGenerationStatus URL when I was there:
C:\Users\Whirly>curl -sk https://sim9138.agni.lindenlab.com:12043/cap/90aff351-2f5c-796f-3bba-b5750d42d6e6 | xmllint -format -
<?xml version="1.0"?>
<llsd>
<map>
<key>seconds_since_dirtied</key>
<integer>219211</integer>
<key>seconds_since_finished</key>
<integer>219208</integer>
<key>seconds_since_started</key>
<integer>219211</integer>
<key>status</key>
<string>complete</string>
<key>version</key>
<integer>482</integer>
</map>
</llsd>
Steps to Reproduce
Just trying to rezz objects
Actual Behavior
Whenever we try to rezz, we can't. The problem is solved temporarily by a restart but after a few mins, objects can't be rezzed again.
Expected Behavior
to be able to rezz objects and not to restart the sim every few mins to be able to rezz
Other information
We asked the help of LL to check the sim. and this is the reply:
[5:34] Madori Linden: Good news and not so good news: I am fairly certain that I know what the problem is. It looks like you are being affected by a bug our developers are working on, which causes the region's physics memory usage to build up until it is no longer possible to rez objects in the region. If you open the Statistics window (Ctrl-Shift-1), then expand Physics Details, you will see ''Memory Allocated''. If this value reaches approximately 920 MB (or 230 MB for a homestead or openspace region), the region will no longer be able to rez new objects, including attachments. Restarting the region will clear this memory and resolve the issue temporarily. You may want to file a support case so that we are able to list the region in the jira report.
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-10584 | | Summary | Whenever we try to rezz objects, it keeps on saying Unable to rezz objects that are causing problems in this region | | Type | Bug | | Priority | Unset | | Status | Been Triaged | | Resolution | Triaged | | Reporter | Surreal Chung (surreal.chung) | | Assignee | Caleb Linden (caleb.linden) | | Created at | 2015-10-30T02:26:41Z | | Updated at | 2017-05-08T23:02:59Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-10-30T09:42:17.385-0500', "Is there anything you'd like to add?": "We asked the help of LL to check the sim. and this is the reply:\r\n\r\n[5:34] Madori Linden: Good news and not so good news: I am fairly certain that I know what the problem is. It looks like you are being affected by a bug our developers are working on, which causes the region's physics memory usage to build up until it is no longer possible to rez objects in the region. If you open the Statistics window (Ctrl-Shift-1), then expand Physics Details, you will see ''Memory Allocated''. If this value reaches approximately\r\n920 MB (or 230 MB for a homestead or openspace region), the region will no longer be able to rez new objects, including attachments. Restarting the region will clear this memory and resolve the issue temporarily. You may want to file a support case so that we are able to list the region in the jira report.", 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Simulator', 'Target Viewer Version': 'viewer-development', 'What just happened?': "Whenever we try to rezz, we can't. The problem is solved temporarily by a restart but after a few mins, objects can't be rezzed again.", 'What were you doing when it happened?': 'Just trying to rezz objects', 'What were you expecting to happen instead?': 'to be able to rezz objects and not to restart the sim every few mins to be able to rezz', 'Where': 'http://maps.secondlife.com/secondlife/Antartica%20Mystery/128/127/29', } ```