Open sl-service-account opened 2 years ago
Dan Linden commented at 2021-12-13T18:42:41Z
[~lucia.nightfire] Was the last viewer you used the Performance Improvement viewer? Asking because the Performance improvement viewer does reset the Recommended settings.
Lucia Nightfire commented at 2021-12-15T00:03:38Z
6_4_23_562602 is the viewer I came from.
The only "reset" that occurred was with this latest Maint viewer solely because of the gfx card name conflict.
Dan Linden commented at 2021-12-18T00:40:10Z
Thank you for the report, Lucia!
Information
For some reason, in the Maintenance viewer's graphics card library, "NVIDIA" appears twice in the card descriptor for my graphics card, nullifying my graphics settings from a previous installation.
Attachments
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-231552 | | Summary | [MAINT J] Graphics card library typo/redundancy causes loss of graphics settings. | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Triaged | | Reporter | Lucia Nightfire (lucia.nightfire) | | Created at | 2021-12-11T06:26:03Z | | Updated at | 2021-12-18T15:42:56Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2021-12-13T12:42:40.712-0600', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'For some reason, in the Maintenance viewer, "NVIDIA" appears twice in the card descriptor for my graphics card, nullifying my graphics settings from a previous installation.', 'What were you doing when it happened?': '?', 'What were you expecting to happen instead?': '?', } ```