sl-service-account
commented
2 years ago Shrike Linden commented at 2021-12-13T20:48:23Z
Hello! I'm sorry this is happening! It's certainly a strange one, we haven't encountered this before.
Could you please try clearing your browser's cache and cookies, then attempting to purchase again? If you're using Google Chrome, you can find these options in the "Settings" menu under "Clear Browsing Data."
Let us know if this helps!
What just happened?
I am on Marketplace. I have 5 items in my cart. I get to the page to click on the "Buy Now" button. Once I click on that all that happens is that button disappears and leaves me no options. The items are not delivered and they stay in my cart. I have plenty of lindens to cover the purchase. I have use MP for a long time so I know how to use it.
What were you doing when it happened?
Purchasing items on MP
What were you expecting to happen instead?
the sale to complete
Other information
Attachments
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-231557 | | Summary | Second life Market Place "Buy Now" button | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Created at | 2021-12-13T18:58:11Z | | Updated at | 2021-12-13T20:48:23Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2021-12-13T14:48:23.464-0600', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'Website', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I am on Marketplace. I have 5 items in my cart. I get to the page to click on the "Buy Now" button. Once I click on that all that happens is that button disappears and leaves me no options. The items are not delivered and they stay in my cart. I have plenty of lindens to cover the purchase. I have use MP for a long time so I know how to use it.', 'What were you doing when it happened?': 'Purchasing items on MP', 'What were you expecting to happen instead?': 'the sale to complete', 'Where': 'Marketplace', } ```