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[BUG-231667] the money is gone #9096

Closed sl-service-account closed 8 months ago

sl-service-account commented 2 years ago

What just happened?

Depois de alguns anos resolvi voltar ao second life e meus L$ Sumiram. Devia ter 3000 aproximadamente.

After a few years I decided to go back to second life and my L$ disappeared. It must have been around 3000.

What were you doing when it happened?

I joined the game

What were you expecting to happen instead?

I'm not sure. Maybe it disappeared from the time I didn't use it. But money is a permanent asset. It shouldn't disappear.

Other information

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-231667 | | Summary | the money is gone | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Created at | 2022-01-15T16:22:53Z | | Updated at | 2022-01-18T18:38:52Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2022-01-15T16:26:43.015-0600', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Depois de alguns anos resolvi voltar ao second life e meus L$ Sumiram. Devia ter 3000 aproximadamente.', 'What were you doing when it happened?': 'I joined the game', 'What were you expecting to happen instead?': "I'm not sure. Maybe it disappeared from the time I didn't use it. But money is a permanent asset. It shouldn't disappear.", 'Where': 'http://maps.secondlife.com/secondlife/Social%20Island%206/13/130/69', } ```
sl-service-account commented 2 years ago

JIRAUSER340172 commented at 2022-01-15T22:26:43Z

i was just wonne ask if you all can give ASA ANIMATIONS STANDARDS ALIANCE MORE  Aux Channel for Bom so the skins fit to the body better without us having to use the skin texter hud to get so close as possible thank you would be very nice if that issue can be solves soon best greating

sl-service-account commented 2 years ago

Kyle Linden commented at 2022-01-18T18:38:52Z

Olá Maxtripbr,

O Jira não é para suporte técnico ou de cobrança pessoal 1:1 e, portanto, não pode fornecer suporte individual em tempo hábil. Para problemas relacionados à conta, entre em contato com o suporte diretamente em https://support.secondlife.com/ e escolha Enviar um caso de suporte, Chat ao vivo ou Suporte por telefone, dependendo do tipo de conta.

Hello Maxtripbr,

Jira is not for 1:1 personal technical or billing support and is therefore not able to provide one to one support in a timely manner. For account related issues, please contact support directly at https://support.secondlife.com/ and choose from either Submitting a Support Case, Live Chat or Phone Support depending on your account type.