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[BUG-10604] I was playing one day I come back my guys completely disappeared. #914

Closed sl-service-account closed 7 months ago

sl-service-account commented 8 years ago

Steps to Reproduce

I was playing for the first time in months and it won't let me get into my ride seat for the pirates of Caribbean I don't know why.

Actual Behavior

Rides don't work

Expected Behavior

I was hoping I could get on my seat.

Other information

I would like this fixed.

Attachments

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-10604 | | Summary | I was playing one day I come back my guys completely disappeared. | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | ferb36 (ferb36) | | Created at | 2015-11-03T22:17:53Z | | Updated at | 2017-05-08T23:41:17Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-11-04T16:48:51.982-0600', "Is there anything you'd like to add?": 'I would like this fixed.', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "Rides don't work", 'What were you doing when it happened?': "I was playing for the first time in months and it won't let me get into my ride seat for the pirates of Caribbean I don't know why.", 'What were you expecting to happen instead?': 'I was hoping I could get on my seat.', 'Where': 'http://maps.secondlife.com/secondlife/Toyah/150/108/51', } ```
sl-service-account commented 8 years ago

Whirly Fizzle commented at 2015-11-04T22:48:52Z

Heya ferb,

The Pirates of the Caribbean ride appears to be working normally at the moment, I'm currently taking this boat ride on Toyah region.

You mention in your issue title that "my guys completely disappeared". If you are having problems getting your avatar to rez, please try the following: Quick fix that works for most cases: Open your inventory and expand the "My Outfits" folder. Choose any saved outfit folder and drag it onto your avatar and your avatar should then rez.

If this doesn't help, try logging into a different region and changing your outfit and see if your avatar will rez. If your problem turns out to be limited to one specific region, then this region may need to be restarted.

If testing on a different region does not help the please can you try the following: In the top menu bar of the viewer, go to Me -> Choose an Avatar -> Classic -> Choose one of those avatars and use "Select". Your avatar should hopefully rez correctly once you have done this and you can then get dressed normally.

If this doesn't help, create a new folder in your inventory and inside this folder, place a skin, a shape, a hairbase and some eyes (non-prim). Then Right click this folder and REPLACE outfit. You must replace, not wear or add to or it wont work. If your avatar then rezzes, you can get dressed normally.

If you are still having problems then please follow the steps on this wiki page: http://community.secondlife.com/t5/English-Knowledge-Base/Troubleshooting-avatar-appearance/ta-p/1256955

If you are still having problems rezzing your avatar, then you should contact Linden lab support directly from: https://support.secondlife.com/contact-support/

Hope that helps :)