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[BUG-231842] When I send an error message using "Bug Splat: I am informed to mention this statement: cannot zip LLSD binary content. #9227

Open sl-service-account opened 2 years ago

sl-service-account commented 2 years ago

What just happened?

My computer easily crashes every single time that I enter any of Firestorm's virtual worlds. I interact with Second Life, Kitely, Tangle Grid, and Little Field. Twinity is completely separate.

What were you doing when it happened?

I was changing my avatar's clothes.

What were you expecting to happen instead?

I was actually expecting my computer to crash yet again to be honest with you.

Other information

Most of the time when I contact anyone at Firestorm no one answers me but when every once in awhile they do contact me it is only to suggest that I report my problems somewhere else in or on Firestorm.

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-231842 | | Summary | When I send an error message using "Bug Splat: I am informed to mention this statement: cannot zip LLSD binary content. | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | JatrinaBauer Ruissatel (jatrinabauer.ruissatel) | | Created at | 2022-02-22T06:08:52Z | | Updated at | 2022-02-22T18:22:48Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2022-02-22T12:22:48.531-0600', "Is there anything you'd like to add?": 'Most of the time when I contact anyone at Firestorm no one answers me but when every once in awhile they do contact me it is only to suggest that I report my problems somewhere else in or on Firestorm.', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "My computer easily crashes every single time that I enter any of Firestorm's virtual worlds. I interact with Second Life, Kitely, Tangle Grid, and Little Field. Twinity is completely separate.", 'What were you doing when it happened?': "I was changing my avatar's clothes.", 'What were you expecting to happen instead?': 'I was actually expecting my computer to crash yet again to be honest with you.', 'Where': 'Second Life, Tangle Grid, Kitely, and Little Field.', } ```
sl-service-account commented 2 years ago

JatrinaBauer Ruissatel commented at 2022-02-22T06:10:55Z

This has actually been going on for a very long time  -  please help!

sl-service-account commented 2 years ago

Kyle Linden commented at 2022-02-22T18:22:49Z

Hello JatrinaBauer,

FireStorm is not supported by Linden Lab. For support with third party viewers, please contact that viewer's developers. The official list of TPVs can be found here: http://wiki.secondlife.com/wiki/Third_Party_Viewer_Directory

However, if you can reproduce this problem on the official Second Life Viewer, please update this issue with environment information from the Second Life viewer version accordingly.

Lastly, I'm not clear whether this report is about frequent crashes or Bugplat errors. Please press the Info Provided button when you update this report.

Thanks!