sl-service-account
commented
2 years ago Dan Linden commented at 2022-04-06T21:36:52Z
Hi SHAYLASWAGG.
Your avatar needs at a minimum a skin, a shape, a hairbase and some eyes (non-prim) or else it will look like smoke. One of those may have become corrupted and need to be replaced.
Please can you try the following:
- Open your inventory and then open your "My Outfits" folder.
- Choose any outfit folder there, right click it -> Replace current outfit. Your avatar should then rez.
- If that does not help then go to Avatar -> Complete avatars and pick any of those avatars by clicking on select.
-
Does your avatar then rez? If so, you should be able to get dressed in your usual avatar.
If you are still having problems, please see http://community.secondlife.com/t5/English-Knowledge-Base/Troubleshooting-avatar-appearance/ta-p/1256955
If you need further help then you should contact LL support directly from: https://lindenlab.freshdesk.com/support/tickets/new
Thank you
What just happened?
I CRASHED AND TRIED TO LOG BACK ON, BUT MY AVI WOULD NOT RENDER, ONLY SMOKE!
What were you doing when it happened?
WAS TRYING TO RENDER MY AVATAR VAND IR WAS ONLY SMOKE , SO I CHOSE A OPTION AT THE TOP OF MY SCREEN IN HOPES IT WOULD MAKE MY AVI REAPPEAR BUT ANOTHER AVI APPEARED, OI HAVE INVESTED TOO MUCH MONEY TO LOOSE MY AVI ON A TECH GLITCH.. PLEASE HELP!
What were you expecting to happen instead?
U WAS ONLY TRYING TO LOG BACK IN! SO I COULD DRESS AND GO DANCING AS USUAL.
Other information
WAS TRYING TO RENDER MY AVATAR VAND IR WAS ONLY SMOKE , SO I CHOSE A OPTION AT THE TOP OF MY SCREEN IN HOPES IT WOULD MAKE MY AVI REAPPEAR BUT ANOTHER AVI APPEARED, OI HAVE INVESTED TOO MUCH MONEY TO LOOSE MY AVI ON A TECH GLITCH.. PLEASE HELP! I DONOT WANT ANOTHER AVI, TODAY IS APRIL 4TH I'D LIKE TO KEEP HER AS IS!
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-232001 | | Summary | RESETTING TO RENDER MY AVI BACJ TO APRIL 4TH AT 7PM PLEASE HELP! | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | SHAYLASWAGG (shaylaswagg) | | Created at | 2022-04-06T04:13:26Z | | Updated at | 2022-04-06T21:36:56Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2022-04-06T16:36:51.634-0500', "Is there anything you'd like to add?": "WAS TRYING TO RENDER MY AVATAR VAND IR WAS ONLY SMOKE , SO I CHOSE A OPTION AT THE TOP OF MY SCREEN IN HOPES IT WOULD MAKE MY AVI REAPPEAR BUT ANOTHER AVI APPEARED, OI HAVE INVESTED TOO MUCH MONEY TO LOOSE MY AVI ON A TECH GLITCH.. PLEASE HELP! I DONOT WANT ANOTHER AVI, TODAY IS APRIL 4TH I'D LIKE TO KEEP HER AS IS! ", 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I CRASHED AND TRIED TO LOG BACK ON, BUT MY AVI WOULD NOT RENDER, ONLY SMOKE! ', 'What were you doing when it happened?': 'WAS TRYING TO RENDER MY AVATAR VAND IR WAS ONLY SMOKE , SO I CHOSE A OPTION AT THE TOP OF MY SCREEN IN HOPES IT WOULD MAKE MY AVI REAPPEAR BUT ANOTHER AVI APPEARED, OI HAVE INVESTED TOO MUCH MONEY TO LOOSE MY AVI ON A TECH GLITCH.. PLEASE HELP!', 'What were you expecting to happen instead?': 'U WAS ONLY TRYING TO LOG BACK IN! SO I COULD DRESS AND GO DANCING AS USUAL.', 'Where': 'http://maps.secondlife.com/secondlife/Ponytail/78/140/29', } ```