sl-service-account
commented
2 years ago Mazidox Linden commented at 2022-05-26T17:03:51Z
Hi there,
What's the name of the group having this issue? (And this doesn't happen with any other groups?) When you've left a comment answering these questions, go ahead and press Info Provided above so we know to check back on this Jira issue.
What just happened?
For 2 weeks now, a groupchat I need as a staff member has stopped working. I tried closing and reopening it, reloging, leaving the group and getting invited by group owner again, nothing worked. They can see me typing, but on my end I see nothing at all, only old log from last time it worked.
What were you doing when it happened?
Just trying to communicate with other staff members.
What were you expecting to happen instead?
That the groupchat would work as usual.
Other information
I am currently using Firestorm, and I asked for help there, they told me it's an SL issue and to file a Jira here.
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-232191 | | Summary | Groupchat stopped working | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Created at | 2022-05-26T03:15:00Z | | Updated at | 2022-06-06T17:07:39Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2022-05-26T12:03:50.713-0500', "Is there anything you'd like to add?": "I am currently using Firestorm, and I asked for help there, they told me it's an SL issue and to file a Jira here. ", 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Simulator', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'For 2 weeks now, a groupchat I need as a staff member has stopped working. I tried closing and reopening it, reloging, leaving the group and getting invited by group owner again, nothing worked. They can see me typing, but on my end I see nothing at all, only old log from last time it worked. ', 'What were you doing when it happened?': 'Just trying to communicate with other staff members. ', 'What were you expecting to happen instead?': 'That the groupchat would work as usual. ', } ```