secondlife / jira-archive

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[BUG-232194] Don't Punish Premium Members - Allow them to choose the type of building #9515

Open sl-service-account opened 2 years ago

sl-service-account commented 2 years ago

How would you like the feature to work?

Premium Members should not just have access to choice of Premium Home Category, but also the specific type of home when selecting their Premium Home.

Why is this feature important to you? How would it benefit the community?

As a Premium Member, I feel that I have been punished for wanting a specific shape of home in the Sakura Regions. I already know the type of home I want.

I have no control over which type of home I receive, and as such I keep having to abandon the land. After several attempts, I was barred from receiving a Premium Home for 24 hours.

I think LL should re-think how it delivers homes to premium members, as paying subscribers should not be punished for wanting to enjoy their subscription. These are after all your premium members and they are paying good money they should be able to pick their home of choice and not get slapped on the wrist for not accepting what the algorithm throws at them.

Barring a Premium Member for 24 hours means that for a full day, a Premium Member who just wanted to move into a home is not able to do so, and will regret their premium purchase, and may instead choose to rent elsewhere (and thus cancel their premium membership as no value provided) or simply no longer play SecondLife.

Premium Members should also get a display showing how many more times they can try moving house before they will no longer be able to, because arbitrarily stopping them getting another house after they abandon their land without warning is another slap across the face as it leaves the Premium Subscriber without any land at all.

Let me just say that I exercised a lot of restraint typing this but this is the sort of thing that I would like to write #@*&$ expletives about because it really gets under my skin. Hope you understand.

Attachments

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-232194 | | Summary | Don't Punish Premium Members - Allow them to choose the type of building | | Type | New Feature Request | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Extrude Ragu (extrude.ragu) | | Created at | 2022-05-27T07:44:32Z | | Updated at | 2022-06-06T18:25:52Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2022-05-27T10:48:56.357-0500', 'How would you like the feature to work?': 'Premium Members should not just have access to choice of Premium Home Category, but also the specific type of home when selecting their Premium Home.', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'Target Viewer Version': 'viewer-development', 'Why is this feature important to you? How would it benefit the community?': 'As a Premium Member, I feel that I have been punished for wanting a specific shape of home in the Sakura Regions. I already know the type of home I want.\r\n\r\nI have no control over which type of home I receive, and as such I keep having to abandon the land. After several attempts, I was barred from receiving a Premium Home for 24 hours.\r\n\r\nI think LL should re-think how it delivers homes to premium members, as paying subscribers should not be punished for wanting to enjoy their subscription. These are after all your premium members and they are paying good money they should be able to pick their home of choice and not get slapped on the wrist for not accepting what the algorithm throws at them.\r\n\r\nBarring a Premium Member for 24 hours means that for a full day, a Premium Member who just wanted to move into a home is not able to do so, and will regret their premium purchase, and may instead choose to rent elsewhere (and thus cancel their premium membership as no value provided) or simply no longer play SecondLife.\r\n\r\nPremium Members should also get a display showing how many more times they can try moving house before they will no longer be able to, because arbitrarily stopping them getting another house after they abandon their land without warning is another slap across the face as it leaves the Premium Subscriber without any land at all.\r\n\r\nLet me just say that I exercised a lot of restraint typing this but this is the sort of thing that I would like to write #@*&$ expletives about because it really gets under my skin. Hope you understand.', } ```
sl-service-account commented 2 years ago

Alexa Linden commented at 2022-05-27T15:48:56Z

HI Extrude, are you aware that if you click on the mailbox you can choose from close to a dozen different home designs? https://gyazo.com/033dfe0ab9fd677d1502fba81c22c393