sl-service-account
commented
8 years ago Whirly Fizzle commented at 2015-11-08T08:36:58Z
Heya Jenix,
There is likely nothing wrong at your end here. I went to have a look at your 4 examples, but I could only find the last example inworld. The one I found (on Crow) was a known victim of BUG-10563 (someone else previously reported that asset being broken). See the Linden comment on BUG-10563 for the official explanation of why this happened.
Unforunately, some legitimate normal sculpties also got broken with that server roll. Your last example is one of the legitmate sculpties that got broken. The 3rd example (Silk Aeon) is also very probably a legit sculpty too because it was one of her sculpt maps in wide use by builders that for some reason got reverted to default apple sculpty with the server roll on a lot of regions. I passed you the sculpt map inworld for you to fix your example 3 and 4. It's possible that map will also fix your other examples. If the other 2 examples were sold as mesh (not a sculpty) then they will have been created using the fake mesh exploit and are meant to be broken now.
To fix example 3 & 4: Edit the broken sculpty -> Go to the object tab -> Drop the sculpt texture I gave you into the sculpt texture thumbnail -> Change the stitching type to Plane.
Example: "Grass Ultra Fine Field of Flowers Multi Natural - 1 prim" from Crow. Broken: http://prntscr.com/90c6em Fixed once the sculpt map is reapplied: http://prntscr.com/90caue
Steps to Reproduce
Upgraded Windows 8.1 to Windows 10. I uninstalled all viewers many times and deleted all folders, re-installed viewers again and my graphics drivers and I tried old drivers but all is same. I've tried to change the graphics card 3D settings but I do not dare to change so many these settings. All other things loading ok but these things (sculptie grass) do not loading.
Actual Behavior
After upgrading windows 8.1 to windows 10 and graphics drivers and viewer has encountered a problem. Do not loading some sculptie things (example mesh/sculptie grass). I have tried different viewers (Firestorm, Exodus, Alchemy and of course Second Life Viewer) and all have the same problem, do not loading some sculptie things. I've searched answers the forums and made some guides by which it is written but all is same. And same problem is in my laptop too.
Expected Behavior
expecting that after the upgrade is all OK
Other information
in My PC i use CPU: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz (3192.75 MHz) Memory: 14271 MB OS Version: Microsoft Windows 8 64-bit (Build 9200) compatibility mode. real ver: 10.0 (Build 10011) Graphics Card Vendor: ATI Technologies Inc. Graphics Card: AMD Radeon R9 200 Series
Windows Graphics Driver Version: 8.17.0010.1404 OpenGL Version: 4.2.13399 Compatibility Profile Context 15.200.1062.1004
and my Laptop i use
CPU: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz (2494.23 MHz) Memory: 16297 MB OS Version: Microsoft Windows 8 64-bit (Build 9200) compatibility mode. real ver: 10.0 (Build 10011) Graphics Card Vendor: NVIDIA Corporation Graphics Card: GeForce GTX 860M/PCIe/SSE2
Windows Graphics Driver Version: 10.18.0015.4256 OpenGL Version: 4.5.0 NVIDIA 353.62
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-10650 | | Summary | After upgrading windows and graphics drivers and viewer will not load sculptie things(example grass Grass & Flowers-13 plants (Zoran Elton )and others ) | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | jenix Lemon (jenix.lemon) | | Created at | 2015-11-08T04:08:42Z | | Updated at | 2017-07-07T15:51:37Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-11-08T02:36:57.861-0600', "Is there anything you'd like to add?": 'in My PC i use \r\nCPU: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz (3192.75 MHz)\r\nMemory: 14271 MB\r\nOS Version: Microsoft Windows 8 64-bit (Build 9200) compatibility mode. real ver: 10.0 (Build 10011)\r\nGraphics Card Vendor: ATI Technologies Inc.\r\nGraphics Card: AMD Radeon R9 200 Series\r\n\r\nWindows Graphics Driver Version: 8.17.0010.1404\r\nOpenGL Version: 4.2.13399 Compatibility Profile Context 15.200.1062.1004\r\n\r\n\r\nand my Laptop i use \r\n\r\nCPU: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz (2494.23 MHz)\r\nMemory: 16297 MB\r\nOS Version: Microsoft Windows 8 64-bit (Build 9200) compatibility mode. real ver: 10.0 (Build 10011)\r\nGraphics Card Vendor: NVIDIA Corporation\r\nGraphics Card: GeForce GTX 860M/PCIe/SSE2\r\n\r\nWindows Graphics Driver Version: 10.18.0015.4256\r\nOpenGL Version: 4.5.0 NVIDIA 353.62\r\n\r\n', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Simulator', 'Target Viewer Version': 'viewer-development', 'What just happened?': "After upgrading windows 8.1 to windows 10 and graphics drivers and viewer has encountered a problem. Do not loading some sculptie things (example mesh/sculptie grass). I have tried different viewers (Firestorm, Exodus, Alchemy and of course Second Life Viewer) and all have the same problem, do not loading some sculptie things. I've searched answers the forums and made some guides by which it is written but all is same. And same problem is in my laptop too.", 'What were you doing when it happened?': "Upgraded Windows 8.1 to Windows 10. \r\nI uninstalled all viewers many times and deleted all folders, re-installed viewers again and my graphics drivers and I tried old drivers but all is same. I've tried to change the graphics card 3D settings but I do not dare to change so many these settings. All other things loading ok but these things (sculptie grass) do not loading.", 'What were you expecting to happen instead?': 'expecting that after the upgrade is all OK', 'Where': 'Grass & Flowers-13 plants (Zoran Elton market) - in Siba\r\nSunvibes - Sculpted Grass Dense Field 1 - in Orga\r\n1 prim sculpt flower field, NEKKA (Silk Aeon) - in Eotia\r\nGrass Ultra Fine Field of Flowers Multi Natural - 1 prim - in Crow', } ```