sl-service-account
commented
8 years ago Whirly Fizzle commented at 2015-11-09T18:50:47Z
Heya Ruby,
I suspect you may be timing out during login. If you are, this is usually caused by a problem with the affected accounts inventory. This can be fixed, so don't worry. Do you have any alt accounts? If so, are you able to login okay on your alts? If your alts are fine then that strongly suggests a login timeout due to an inventory problem.
Can you reproduce the error messages and disconnect soon after logging in and then before relaunching the viewer, zip up your logs folder & attach it to this issue using More Actions -> Attach files. This page tells you where to find your logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3
Thanks :)
Steps to Reproduce
Just trying to log in.
Actual Behavior
I am using SL Viewer and having issues logging in. I come in as a cloud, I even freeze and then crash stating that it fails to find my attachments. I've tried logging in different places. When I can get in, I've tried to change from hair, removing attachments, to turning off particles, etc to make it less of an issue to load. I've even tried wireframe so that it doesn't have to rez in my surroundings.
Expected Behavior
To rez in with my avatar, but I am a cloud (ruthed)
Other information
I've tried logging in Moses, my home, using a map to another location, and still have issues with having my attachments load. I recently moved, and so I am even on a faster speed for using the internet.
Attachments
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-10659 | | Summary | Having trouble logging in - RUTHING (cloud) and crashing | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Created at | 2015-11-09T03:09:23Z | | Updated at | 2017-07-07T15:52:22Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-11-09T12:50:46.507-0600', "Is there anything you'd like to add?": "I've tried logging in Moses, my home, using a map to another location, and still have issues with having my attachments load. I recently moved, and so I am even on a faster speed for using the internet.", 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "I am using SL Viewer and having issues logging in. I come in as a cloud, I even freeze and then crash stating that it fails to find my attachments.\r\nI've tried logging in different places. When I can get in, I've tried to change from hair, removing attachments, to turning off particles, etc to make it less of an issue to load. I've even tried wireframe so that it doesn't have to rez in my surroundings.", 'What were you doing when it happened?': 'Just trying to log in.', 'What were you expecting to happen instead?': 'To rez in with my avatar, but I am a cloud (ruthed)', 'Where': 'http://maps.secondlife.com/secondlife/No%20Comment/119/77/22', } ```