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🖥️ Second Life's official client
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Incorrect white display of the entire viewer menu #1894

Closed valeriiaaproductengine closed 1 month ago

valeriiaaproductengine commented 4 months ago

Environment

Second Life Release 7.1.9.9620320242 (64bit) Release Notes

You are at 192.1, 70.5, 21.5 in Product Engine located at simhost-0afb4afe97480773f.agni SLURL: http://maps.secondlife.com/secondlife/Product%20Engine/192/71/21 (global coordinates 336,832.0, 307,271.0, 21.5) Second Life Server 2024-06-11.9458617693 Release Notes

CPU: 11th Gen Intel(R) Core(TM) i5-11260H @ 2.60GHz (2611.2 MHz) Memory: 16111 MB OS Version: Microsoft Windows 10 64-bit (Build 19045.4529) Graphics Card Vendor: NVIDIA Corporation Graphics Card: NVIDIA GeForce RTX 3050 Laptop GPU/PCIe/SSE2

Windows Graphics Driver Version: 31.0.15.2879 OpenGL Version: 4.6.0 NVIDIA 528.79

Window size: 1920x1001 Font Size Adjustment: 96pt UI Scaling: 1 Draw distance: 128m Bandwidth: 3000kbit/s LOD factor: 1.5 Render quality: 4 Texture memory: 4095MB Disk cache: Max size 1638.4 MB (2.1% used)

J2C Decoder Version: KDU v7.10.4 Audio Driver Version: OpenAL, version 1.1 ALSOFT 1.23.1 / OpenAL Community / OpenAL Soft: OpenAL Soft Dullahan: 1.14.0.202310131404 CEF: 118.4.1+g3dd6078+chromium-118.0.5993.54 Chromium: 118.0.5993.54 LibVLC Version: 3.0.16 Voice Server Version: Vivox 4.10.0000.32327.5fc3fe7c.5942f08

Packets Lost: 5/2,003 (0.2%) July 01 2024 05:42:33

Description

See Reproduction steps

Reproduction steps

  1. Login to the Second Life Release 7.1.9.9620320242 Viewer on Agni.
  2. Download each of the assets from the glTF folder of the Test model: https://github.com/KhronosGroup/glTF-Sample-Models/tree/main/2.0/TextureTransformTest/glTF.
  3. Create a box in Second Life.
  4. While the box is selected in edit mode, click Develop menu > GLTF > Open....
  5. Choose the .gltf or .glb file of the Test model.
  6. Observe the behavior of the viewer.

Actual: Incorrect white display of the entire viewer menu. Expected: The viewer should work correctly after downloading the Test model .gltf or .glb file.

Additional: This issue is reproduced on Win10. This issue appeared when checking the https://github.com/secondlife/viewer/issues/1677 ticket. Also, this issue is reproduced when trying to open Test model .gltf or .glb file on Agni grid. Sometimes just going to the secondlife://Aditi/secondlife/Fractal/128/136/2 location on Aditi grid can reproduce the issue.

See actual.mp4 video:

https://github.com/secondlife/viewer/assets/150451911/d68348e5-73c4-4804-bbbb-b9b2e5afe240

AtlasLinden commented 4 months ago

When this fix is integrated, please update status of https://github.com/secondlife/viewer/issues/1677 and https://github.com/secondlife/viewer/issues/1596 to In QA

Crexon1 commented 2 months ago

Just as a note tested the latest Atlasaurus build 7.1.9.10220184061 and this issue still happens with some GlTF object at Fractal on the beta grid Aditi. secondlife://Aditi/secondlife/Fractal/128/128/3

image

RunitaiLinden commented 2 months ago

I remember seeing this but cannot repro it now... likely fixed in develop. If it still repros, it might be specific to NVIDIA Win 10... I'll need to get a Win 10 NVIDIA laptop.

georgebproductengine commented 2 months ago

Passed QA. Verified on the Second Life Release 7.1.10.10516785745 (64bit) on Win10/OSX in the scope of https://github.com/secondlife/iqa/issues/316.