Open sl-service-account opened 1 month ago
My crash is https://app.bugsplat.com/v2/crash?database=SecondLife_Viewer_2018&id=1493619 This is an Asus Vivobook S Copilot+ Windows laptop
Second Life Release 7.1.8.9375512768 (64bit) Release Notes
CPU: Virtual CPU @ 3.41GHz (3398.39 MHz) Memory: 15727 MB OS Version: Microsoft Windows 10/11 64-bit (Build 26100.1000) Graphics Card Vendor: Microsoft Corporation Graphics Card: D3D12 (Snapdragon(R) X Elite - X1E78100 - Qualcomm(R) Adreno(TM) GPU)
Windows Graphics Driver Version: 31.0.56.0 OpenGL Version: 4.6 (Core Profile) Mesa 24.1.0-devel (git-b3a9d3f842)
Window size: 3840x2054 Font Size Adjustment: 96pt UI Scaling: 1 Draw distance: 64m Bandwidth: 3000kbit/s LOD factor: 1.125 Render quality: 0 Texture memory: 7214MB Disk cache: Max size 1638.4 MB (2.1% used)
The viewer starts. When logging in, some 3D objects are rendered and textured, and then about 1 second later it crashes. Interestingly, when I record a video of session with Game Bar, the video ends before the 3D world is shown.
https://app.bugsplat.com/v2/crash?database=SecondLife_Viewer_2018&id=1494996 Reproduced on Windows Surface Pro 11
Crash occurs during "Loading World" upon login.
Second Life Release 7.1.8.9375512768 (64bit) Release Notes
CPU: Virtual CPU @ 3.41GHz (3398.41 MHz) Memory: 15729 MB OS Version: Microsoft Windows 10/11 64-bit (Build 26100.1000) Graphics Card Vendor: Microsoft Corporation Graphics Card: D3D12 (Snapdragon(R) X Plus - X1P64100 - Qualcomm(R) Adreno(TM) GPU)
Windows Graphics Driver Version: 31.0.57.0 OpenGL Version: 4.6 (Core Profile) Mesa 24.1.0-devel (git-b3a9d3f842)
Window size: 2880x1779 Font Size Adjustment: 96pt UI Scaling: 1 Draw distance: 128m Bandwidth: 3000kbit/s LOD factor: 1.5 Render quality: 4 Texture memory: 7215MB Disk cache: Max size 1638.4 MB (0.2% used)
J2C Decoder Version: KDU v7.10.4 Audio Driver Version: FMOD Studio 2.02.20 Dullahan: 1.14.0.202310131404 CEF: 118.4.1+g3dd6078+chromium-118.0.5993.54 Chromium: 118.0.5993.54 LibVLC Version: 3.0.16 Voice Server Version: Not Connected July 16 2024 07:03:30
After installing updates to the Surface Pro 11, it now logs in for almost a minute before crashing again. Similar stack OpenGLOn12.
Same for me. Filed #2044, which is the new crash stack after Windows was updated to 24H2.
BugSplat Key Crash 94017
Notes: This is a Copilot+ PC.
Sample Version: 7.1.7.8974243247
Sample Callstack: