secondlife / viewer

🖥️ Second Life's official client
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[Intel Iris Xe] Crash from out of memory #2621

Open canny[bot] opened 1 month ago

canny[bot] commented 1 month ago

Reporter's crash stack: https://app.bugsplat.com/v2/crash?database=SecondLife_Viewer_2018&id=1532973

A handful of other 7.1.10.10800445603 crashes also on Intel Iris Xe https://app.bugsplat.com/v2/keycrash?database=SecondLife_Viewer_2018&stackKeyId=95829


Original report: DeltaFPS releases fixed all my texture loading, lag, and crashing woes until 9/15 or 9/16. Since then the hard crashes started again, freezing me out of the OS. Screen goes completely black and may take several minutes to allow interaction to get control of Windows again. Noticing it more when using the camera (select target, zoom, pan), but it happens any time, in any region, even if I am not interacting with the computer.

Crashing also seems to increase when building/editing. It seems the longer keys or the mouse is held, the greater the chance of crashing.

https://secondlife.canny.io/admin/board/bug-reports/p/crashing-returned-with-a-vengence

canny[bot] commented 1 month ago

This issue has been linked to a Canny post: Crashing returned with a vengence :tada:

kylelinden commented 1 month ago

Wait for more crash stacks before digging into it after RC has shipped.

akleshchev commented 1 week ago

Listed driver version: 30.0.100.9864 It seems fairly dated, probably should be 31.0.101.5186.