secondlife / viewer

🖥️ Second Life's official client
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[OSX] Media Plugin has failed: media_plugin_ cef #2899

Open katerynamproductengine opened 3 weeks ago

katerynamproductengine commented 3 weeks ago

Reproduction steps

  1. Download and instal Second Life Release 7.1.12.11386494836 (64bit).
  2. Log in to the viewer.

Actual result: The error message "The following Media Plugin has failed: mediaplugin cef. Please re-install the plugin or contact the vendor if you continue to experience problems." appears. Login web page does not load. The media browser in the viewer does not work.

Expected result: Media Plugin works correctly.

Aditional information: This issue was found in the scope of https://github.com/secondlife/iqa/issues/368. This error is reproduced only on MacOS. On Win10/Win11 it works correctly. Log file is attached: SecondLife.log

Environment Second Life Release 7.1.12.11386494836 (64bit) Release Notes You are at 198.2, 88.9, 21.5 in Product Engine located at simhost-084d71a35b4d20755.agni SLURL: http://maps.secondlife.com/secondlife/Product%20Engine/198/89/21 (global coordinates 336838.0, 307289.0, 21.5) Second Life Server 2024-09-13.10853867644 Release Notes CPU: Intel(R) Core(TM) i5-8210Y CPU @ 1.60GHz (1600 MHz) Memory: 16384 MB OS Version: macOS 13.7.0 Darwin 22.6.0 Darwin Kernel Version 22.6.0: Wed Jul 31 21:42:48 PDT 2024; root:xnu-8796.141.3.707.4~1/RELEASE_X86_64 x86_64 Graphics Card Vendor: Intel Inc. Graphics Card: Intel(R) UHD Graphics 617 OpenGL Version: 4.1 INTEL-20.7.3 Window size: 861x783 Font Size Adjustment: 96pt UI Scaling: 1 Draw distance: 128m Bandwidth: 3000kbit/s LOD factor: 1.75 Render quality: 5 Texture memory: 1536MB Disk cache: Max size 1638.4 MB (16.2% used) HiDPI display mode: RestrainedLove API: (disabled) J2C Decoder Version: KDU v7.10.4 Audio Driver Version: OpenAL, version 1.1 ALSOFT 1.23.1 / OpenAL Community / OpenAL Soft: OpenAL Soft Dullahan: 1.14.0.202408091638 CEF: 118.4.1+g3dd6078+chromium-118.0.5993.54 Chromium: 118.0.5993.54 LibVLC Version: 3.0.21 Voice Server Version: Vivox 4.10.0000.32327.5fc3fe7c.5942f08 Packets Lost: 53/27735 (0.2%) October 21 2024 01:21:14
Actual screenshot ![Image](https://github.com/user-attachments/assets/e61a5a6e-b0ae-43e8-9923-08d3a942b47d)

AtlasLinden commented 2 weeks ago

Spotted in another Develop build unassociated from Maint C. Setting milestone to Develop.

marchcat commented 2 weeks ago

2585 has this problem too.

marchcat commented 2 weeks ago

Likely cause: 13221f67c465017f44ca46aeca23b0d820935825

marchcat commented 2 weeks ago

PR: #2929.