Bsod after instaling - Githubissues

seerge / g-helper

Lightweight Armoury Crate alternative for Asus laptops and ROG Ally. Control tool for ROG Zephyrus G14, G15, G16, M16, Flow X13, Flow X16, TUF, Strix, Scar and other models

https://seerge.github.io/g-helper/

GNU General Public License v3.0

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Bsod after instaling #1097

Closed EugeneNey closed 1 year ago

EugeneNey commented 1 year ago

OS: Windows 11
Laptop model asus tuf gaming f15 fx507zv

Asus software

Armoury Crate deleted
MyASUS installed deleted

Additional context After installing the application according to the instructions, in some games I received a bsod, here is the error code - 0x0000013a, what could be the reason for this?

log.txt

manciuszz commented 1 year ago

Are you using any undervolt/overlock? That could lead to memory corruption which in turn could BSOD.

I don't think this is G-Helper related though. I'd start from checking the drivers as there's a high chance that a recently updated driver is causing 0x13A KERNEL_MODE_HEAP_CORRUPTION. Try reinstalling GPU drivers using Display Driver Uninstaller.

seerge commented 1 year ago

@EugeneNey i have no idea why you get your bsod :) app just sets one of 3 predefined performance modes, and fan curves.

It’s not related anyhow.

Check your drivers and system.

EugeneNey commented 1 year ago

when I get back from work, check the drivers, but it confuses me that the problems started after installing ghelper, before that there were no such problems. Also, for some reason, disabling the touchpad does not work. Could disabling Asus services, through a bat file, somehow affect this?