seerge / g-helper

Lightweight Armoury Crate alternative for Asus laptops and ROG Ally. Control tool for ROG Zephyrus G14, G15, G16, M16, Flow X13, Flow X16, TUF, Strix, Scar and other models
https://seerge.github.io/g-helper/
GNU General Public License v3.0
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GPU section disappears after resuming from sleep (TUF FX506LU) #1112

Closed thepriyamkalra closed 1 year ago

thepriyamkalra commented 1 year ago

Describe the bug This is an issue I have had for quite a while, but never got around to reporting. The entire "GPU" section of the app goes missing whenever I resume from sleep I thought it had something to do with the GPU "sleeping", but even after launching a game, which surely uses the GPU, the issue persists. Restarting G-Helper resolves the issue.

Clear scenario to Reproduce Steps to reproduce the behavior:

  1. Open G-Helper
  2. Put laptop to sleep
  3. Resume from sleep
  4. Open G-Helper

Expected behavior GPU section should be unaffected.

App Logs log_copy.txt

Screenshots or screencasts After resuming from sleep: Screenshot (150)

Before putting laptop to sleep (or after restarting the app): image

Desktop:

Asus software None

seerge commented 1 year ago

@thepriyamkalra it was hidden by the app cause your bios has reported that both Eco and Mux switches are not supported at all

8/18/2023 2:23:22 AM: Eco flag : -65536
8/18/2023 2:23:22 AM: Mux flag : -65536

Does it happen after every sleep ?

Can you check this build (after sleep) and post a log here ? (it will behave same, i have added some debugging)

GHelper.zip

thepriyamkalra commented 1 year ago

@thepriyamkalra it was hidden by the app cause your bios has reported that both Eco and Mux switches are not supported at all

Yes, this is a 2020 TUF which does not have any "GPU modes" (the display is hardwired to iGPU) but hiding the entire section including thermals and fan speed is not needed.

Can you check this build (after sleep) and post a log here ? (it will behave same, i have added some debugging) GHelper.zip

Here you go, put to sleep and resumed once after starting new build: log_copy.txt

seerge commented 1 year ago

@thepriyamkalra this build should behave OK GHelper.zip

thepriyamkalra commented 1 year ago

@thepriyamkalra this build should behave OK GHelper.zip

Yup. All good. Thanks!