Question: Uninstalling Armory Crate using AC uninstall tool, leaves Services running

[anodynos]

Rules

• [X] I made myself familiar with the Readme, FAQ and Troubleshooting.
• [X] I understand that, if insufficient information or no app logs will be provided, my issue will be closed without an answer.

What's wrong?

This is NOT a bug in G-Helper, it's only a question about fully uninstalling Armory Crate, and hence related to G-Helper.

After uninstalling Armory Crate, using suggested AC uninstall tool, it still leaves few Armory Processes running:

• Armoury Crate Control Interface
• Armoury Crate Control Interface Monitor
• ArmouryCrateKeyControl

These correspond to a service still running, "Armoury Crate Control Interface" which is still on "Automatic" startup type. Services still running, after uninstalling Armoury Crate:

When I click "Open File Location" on any process, it takes me to C:\Windows\System32\ASUSACCI where these residuals exist:

I 've tried at least 3 times (after restarting each time), makes no difference.

System info:

• On Windows 11 Home as of July 4,
• Latest ASUS software & drivers
• I still haven't installed neither Asus System Control Interface nor G-Helper, cause I don't want to mess it up & I want to have it cleaned properly.

Questions:

• Is this normal and expected? Or maybe an edge/specific case of mine?
• Does anyone know how to remove them properly? I disabled "Armoury Crate Control Interface" service and restarted then deleted "C:\Windows\System32\ASUSACCI" - is this what's required?
• Will it cause problems with G-Helper if I remove them? Or if I don't remove them?

Maybe this will help to update the FAQ on installing.

Finally, the ASUS services still running in my system BEFORE installing G-Helper are Are these normal? Should I leave them as they are, or do I need to uninstall / disable more services?

Thank you & let me know if you need any more info!

How to reproduce the bug?

• Install Armory Crate, restart
• Download & execute AC uninstall tool & restart
• The processes & service are still here ;-(

Logs

Not installed

Device and Model

ASUS TUF Gaming F15 FX506HF_FX506HF

Additional information.

No response

Armoury Crate

Uninstalled

Asus Services

No response

Version

No response

OS

Windows 11 Home 23H2

[seerge]

@anodynos hello, it's absolutely normal that those services remain after AC uninstall.

They will keep prompting you to install AC again every time you press M4 / ROG key.

• Just go to G-Helper's Extra and click Stop services there. You can always Start services later if you need them
• Or manually stop / disable them via windows Services app :)

https://github.com/seerge/g-helper/wiki/FAQ#how-do-i-stop-the-armoury-crate-install-popup-appearing-every-time-i-press-the-m4--rog-key

Thanks.

[seerge]

@anodynos

Does anyone know how to remove them properly? I disabled "Armoury Crate Control Interface" service and restarted then deleted "C:\Windows\System32\ASUSACCI" - is this what's required? Will it cause problems with G-Helper if I remove them? Or if I don't remove them?

Please do not delete any folders in System32 in your system :) It's not needed and has never been asked

Please make yourself familiar with readme

Thanks