Closed qdev89 closed 1 month ago
@qdev89 hello, do I understand correctly that it didn't work in AC as well ? Cause it's managed by an AsusSplendid
utility from Asus System Control Interface, and both AC and G-Helper just run that app to set modes
--
If it doesn't work there as well, it means something is broken in AsusSplendid
.
You can try all suggestions that I gave to other user in this issue https://github.com/seerge/g-helper/issues/2483
Namely
C:\ProgramData\ASUS\GameVisual
C:\ProgramData\ASUS\ASUS System Control Interface\ASUSOptimization\Splendid
hi @seerge
Thank you but after following your approach, my G-Helper can't start anymore.
Log in event viewer as crash
Application: GHelper.exe CoreCLR Version: 8.0.524.21615 .NET Version: 8.0.5 Description: The process was terminated due to an unhandled exception. Exception Info: System.TypeInitializationException: The type initializer for 'GHelper.Program' threw an exception. ---> System.Management.ManagementException: Invalid class at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode) at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext() at AppConfig.GetBiosAndModel() in D:\a\g-helper\g-helper\app\AppConfig.cs:line 132 at GHelper.Display.ColorProfileHelper.ProfileExists() in D:\a\g-helper\g-helper\app\Display\ColorProfileHelper.cs:line 503 at GHelper.SettingsForm.InitVisual() in D:\a\g-helper\g-helper\app\Settings.cs:line 352 at GHelper.SettingsForm..ctor() in D:\a\g-helper\g-helper\app\Settings.cs:line 275 at GHelper.Program..cctor() in D:\a\g-helper\g-helper\app\Program.cs:line 30 --- End of inner exception stack trace --- at GHelper.Program.Main(String[] args) in D:\a\g-helper\g-helper\app\Program.cs:line 72
Looks like my machine also get problem with GetBiosAndModel, even in Amoury Crate so it can working normally.
Regards
@qdev89 i have checked your original app log, and it looks something is generally wrong with your laptop. As it doesn't even report it's own model name from windows.
7/14/2024 11:53:47 PM: App launched: :0.179.0.0en-GB <---- model name should be here
7/14/2024 11:53:48 PM: dGPU not found
7/14/2024 11:53:48 PM: Invalid class
7/14/2024 11:53:48 PM: CPU: 99999 - -
7/14/2024 11:53:48 PM: Can't connect to ASUS WMI events
App crash is due same reasons.
And this is (probably) same reason as Armoury Crate on your device shows nonsense too, as it can't detect what model it runs at.
Try to go through all steps in https://github.com/seerge/g-helper/wiki/Troubleshooting
And mainly Asus System Control Interface reinstall and Rebuilding WMI repository
@qdev89 i have checked your original app log, and it looks something is generally wrong with your laptop. As it doesn't even report it's own model name from windows.
7/14/2024 11:53:47 PM: App launched: :0.179.0.0en-GB <---- model name should be here 7/14/2024 11:53:48 PM: dGPU not found 7/14/2024 11:53:48 PM: Invalid class 7/14/2024 11:53:48 PM: CPU: 99999 - - 7/14/2024 11:53:48 PM: Can't connect to ASUS WMI events
App crash is due same reasons.
And this is (probably) same reason as Armoury Crate on your device shows nonsense too, as it can't detect what model it runs at.
Try to go through all steps in https://github.com/seerge/g-helper/wiki/Troubleshooting
And mainly Asus System Control Interface reinstall and Rebuilding WMI repository
Thanks @seerge seems something happened during Windows Update. I will check all and get back the result. Regards.
Updated, Unfortunately, Nothing is working for me, I still can't use G-Helper or even Armory Crate. seems my laptop is broken in software, I will try to upgrade my Windows to 11 and see if it's fixed.
Thank you again @seerge G-Helper is a god-sent
@qdev89 did you try rebuilding WMI repository as well ?
@qdev89 did you try rebuilding WMI repository as well ?
yep, do all thing even hard reset laptop :D
@qdev89 ok ... then it looks something is wrong with windows itself :) Unfortunately I can't help anyhow as this is not related to G-Helper. Therefore closing.
Good luck with resolving your problem
Rules
What's wrong?
Visual Mode doesn't work on TUF 15
Not sure I do something wrong here but Eyecare is really important to me since my Amoury Crate totally been broken like this (can't change Visual Mode)
![image](https://github.com/user-attachments/assets/d0c0f917-a9d9-442e-9753-3fd02cfe27f6)
Thank you
How to reproduce the bug?
Visual Mode
Logs
log.txt
Device and Model
ASUS TUF 15
Additional information.
No response
Armoury Crate
Uninstalled
Asus Services
No response
Version
No response
OS
Win 10