The ghelper does not turn on

[JaduDesu]

Rules

• [X] I made myself familiar with the Readme, FAQ and Troubleshooting.
• [X] I understand that, if insufficient information or no app logs will be provided, my issue will be closed without an answer.

What's wrong?

The ghelper does not turn on

The model is z13.

How to reproduce the bug?

I checked the event view by looking at the records of the old reddit.

The error code is 0x80041315.

Is there a way to solve it?

I made a sentence through a translator and wrote it as short as possible. If you let me know what you need, I'll add it!

Logs

2024-11-09 오후 1:18:25: ------------ 2024-11-09 오후 1:18:25: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-09 오후 1:18:25: Start Count: 0 2024-11-09 오후 1:18:25: Matrix control device was not found on your machine. 2024-11-09 오후 1:19:22: ------------ 2024-11-09 오후 1:19:22: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-09 오후 1:19:22: Start Count: 0 2024-11-09 오후 1:19:23: Matrix control device was not found on your machine. 2024-11-09 오후 1:19:28: System.ComponentModel.Win32Exception (5): 액세스가 거부되었습니다. at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.Kill() at GHelper.Helpers.ProcessHelper.CheckAlreadyRunning() in D:\a\g-helper\g-helper\app\Helpers\ProcessHelper.cs:line 21 2024-11-09 오후 1:19:32: ------------ 2024-11-09 오후 1:19:32: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-09 오후 1:19:32: Start Count: 0 2024-11-09 오후 1:19:34: Matrix control device was not found on your machine. 2024-11-09 오후 1:19:45: ------------ 2024-11-09 오후 1:19:45: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-09 오후 1:19:45: Start Count: 1 2024-11-09 오후 1:19:46: Matrix control device was not found on your machine. 2024-11-09 오후 1:33:04: ------------ 2024-11-09 오후 1:33:04: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-09 오후 1:33:04: Start Count: 1 2024-11-09 오후 1:33:04: Matrix control device was not found on your machine. 2024-11-09 오후 1:33:35: ------------ 2024-11-09 오후 1:33:35: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-09 오후 1:33:35: Start Count: 1 2024-11-09 오후 1:33:35: Matrix control device was not found on your machine. 2024-11-09 오후 1:34:32: ------------ 2024-11-09 오후 1:34:32: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR. 2024-11-09 오후 1:34:32: Start Count: 1 2024-11-09 오후 1:34:32: Matrix control device was not found on your machine. 2024-11-09 오후 3:05:00: ------------ 2024-11-09 오후 3:05:00: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-09 오후 3:05:00: Start Count: 1 2024-11-09 오후 3:05:01: Matrix control device was not found on your machine. 2024-11-09 오후 3:05:03: System.ComponentModel.Win32Exception (5): 액세스가 거부되었습니다. at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.Kill() at GHelper.Helpers.ProcessHelper.CheckAlreadyRunning() in D:\a\g-helper\g-helper\app\Helpers\ProcessHelper.cs:line 21 2024-11-09 오후 3:05:05: ------------ 2024-11-09 오후 3:05:05: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-09 오후 3:05:05: Start Count: 1 2024-11-09 오후 3:05:06: Matrix control device was not found on your machine. 2024-11-09 오후 3:05:46: ------------ 2024-11-09 오후 3:05:46: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-09 오후 3:05:46: Start Count: 1 2024-11-09 오후 3:05:46: Matrix control device was not found on your machine. 2024-11-09 오후 3:05:58: ------------ 2024-11-09 오후 3:05:58: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-09 오후 3:05:58: Start Count: 1 2024-11-09 오후 3:05:58: Matrix control device was not found on your machine. 2024-11-28 오후 4:20:44: ------------ 2024-11-28 오후 4:20:44: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:20:44: Start Count: 1 2024-11-28 오후 4:20:44: Matrix control device was not found on your machine. 2024-11-28 오후 4:21:56: ------------ 2024-11-28 오후 4:21:56: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:21:56: Start Count: 1 2024-11-28 오후 4:21:57: Matrix control device was not found on your machine. 2024-11-28 오후 4:21:59: System.ComponentModel.Win32Exception (5): 액세스가 거부되었습니다. at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.Kill() at GHelper.Helpers.ProcessHelper.CheckAlreadyRunning() in D:\a\g-helper\g-helper\app\Helpers\ProcessHelper.cs:line 21 2024-11-28 오후 4:22:03: ------------ 2024-11-28 오후 4:22:03: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:22:03: Start Count: 1 2024-11-28 오후 4:22:04: Matrix control device was not found on your machine. 2024-11-28 오후 4:22:59: ------------ 2024-11-28 오후 4:22:59: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:22:59: Start Count: 1 2024-11-28 오후 4:23:00: Matrix control device was not found on your machine. 2024-11-28 오후 4:25:50: ------------ 2024-11-28 오후 4:25:50: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:25:50: Start Count: 1 2024-11-28 오후 4:25:51: Matrix control device was not found on your machine. 2024-11-28 오후 4:26:36: ------------ 2024-11-28 오후 4:26:37: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:26:37: Start Count: 1 2024-11-28 오후 4:26:37: Matrix control device was not found on your machine. 2024-11-28 오후 4:26:38: System.ComponentModel.Win32Exception (5): 액세스가 거부되었습니다. at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.Kill() at GHelper.Helpers.ProcessHelper.CheckAlreadyRunning() in D:\a\g-helper\g-helper\app\Helpers\ProcessHelper.cs:line 21 2024-11-28 오후 4:26:43: ------------ 2024-11-28 오후 4:26:43: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:26:43: Start Count: 1 2024-11-28 오후 4:26:44: Matrix control device was not found on your machine. 2024-11-28 오후 4:27:02: ------------ 2024-11-28 오후 4:27:03: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:27:03: Start Count: 1 2024-11-28 오후 4:27:03: Matrix control device was not found on your machine. 2024-11-28 오후 4:27:05: ------------ 2024-11-28 오후 4:27:05: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR. 2024-11-28 오후 4:27:05: Start Count: 1 2024-11-28 오후 4:27:06: Matrix control device was not found on your machine. 2024-11-28 오후 4:28:03: ------------ 2024-11-28 오후 4:28:04: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:28:04: Start Count: 1 2024-11-28 오후 4:28:04: Matrix control device was not found on your machine. 2024-11-28 오후 4:29:33: ------------ 2024-11-28 오후 4:29:33: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:29:33: Start Count: 1 2024-11-28 오후 4:29:33: Matrix control device was not found on your machine. 2024-11-28 오후 4:29:46: ------------ 2024-11-28 오후 4:29:46: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:29:46: Start Count: 1 2024-11-28 오후 4:29:47: Matrix control device was not found on your machine. 2024-11-28 오후 4:30:49: ------------ 2024-11-28 오후 4:30:49: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:30:49: Start Count: 1 2024-11-28 오후 4:30:49: Matrix control device was not found on your machine. 2024-11-28 오후 4:30:52: ------------ 2024-11-28 오후 4:30:52: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR. 2024-11-28 오후 4:30:52: Start Count: 1 2024-11-28 오후 4:30:53: Matrix control device was not found on your machine. 2024-11-28 오후 4:31:22: ------------ 2024-11-28 오후 4:31:22: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:31:22: Start Count: 1 2024-11-28 오후 4:31:23: Matrix control device was not found on your machine. 2024-11-28 오후 4:32:15: ------------ 2024-11-28 오후 4:32:15: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:32:15: Start Count: 1 2024-11-28 오후 4:32:15: Matrix control device was not found on your machine. 2024-11-28 오후 4:32:32: ------------ 2024-11-28 오후 4:32:32: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:32:32: Start Count: 1 2024-11-28 오후 4:32:33: Matrix control device was not found on your machine. 2024-11-28 오후 4:34:37: ------------ 2024-11-28 오후 4:34:38: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:34:38: Start Count: 1 2024-11-28 오후 4:34:38: Matrix control device was not found on your machine. 2024-11-28 오후 4:37:04: ------------ 2024-11-28 오후 4:37:04: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:37:04: Start Count: 1 2024-11-28 오후 4:37:05: Matrix control device was not found on your machine. 2024-11-28 오후 4:37:13: System.ComponentModel.Win32Exception (5): 액세스가 거부되었습니다. at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.Kill() at GHelper.Helpers.ProcessHelper.CheckAlreadyRunning() in D:\a\g-helper\g-helper\app\Helpers\ProcessHelper.cs:line 21 2024-11-28 오후 4:37:15: ------------ 2024-11-28 오후 4:37:15: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:37:15: Start Count: 1 2024-11-28 오후 4:37:16: Matrix control device was not found on your machine. 2024-11-28 오후 4:39:12: ------------ 2024-11-28 오후 4:39:12: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:39:12: Start Count: 1 2024-11-28 오후 4:39:12: Matrix control device was not found on your machine. 2024-11-28 오후 4:39:46: ------------ 2024-11-28 오후 4:39:46: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:39:46: Start Count: 1 2024-11-28 오후 4:39:47: Matrix control device was not found on your machine. 2024-11-28 오후 4:40:18: ------------ 2024-11-28 오후 4:40:18: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:40:18: Start Count: 1 2024-11-28 오후 4:40:19: Matrix control device was not found on your machine. 2024-11-28 오후 4:40:33: ------------ 2024-11-28 오후 4:40:33: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:40:33: Start Count: 1 2024-11-28 오후 4:40:33: Matrix control device was not found on your machine. 2024-11-28 오후 4:40:35: System.ComponentModel.Win32Exception (5): 액세스가 거부되었습니다. at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.Kill() at GHelper.Helpers.ProcessHelper.CheckAlreadyRunning() in D:\a\g-helper\g-helper\app\Helpers\ProcessHelper.cs:line 21 2024-11-28 오후 4:40:35: System.ComponentModel.Win32Exception (5): 액세스가 거부되었습니다. at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.Kill() at GHelper.Helpers.ProcessHelper.CheckAlreadyRunning() in D:\a\g-helper\g-helper\app\Helpers\ProcessHelper.cs:line 21 2024-11-28 오후 4:40:36: ------------ 2024-11-28 오후 4:40:36: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:40:36: Start Count: 1 2024-11-28 오후 4:40:37: Matrix control device was not found on your machine. 2024-11-28 오후 4:40:37: ------------ 2024-11-28 오후 4:40:37: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:40:37: Start Count: 1 2024-11-28 오후 4:40:37: Matrix control device was not found on your machine. 2024-11-28 오후 4:41:37: ------------ 2024-11-28 오후 4:41:37: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:41:37: Start Count: 1 2024-11-28 오후 4:41:38: Matrix control device was not found on your machine. 2024-11-28 오후 4:41:58: ------------ 2024-11-28 오후 4:41:58: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:41:58: Start Count: 1 2024-11-28 오후 4:41:59: Matrix control device was not found on your machine. 2024-11-28 오후 4:42:01: System.ComponentModel.Win32Exception (5): 액세스가 거부되었습니다. at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.Kill() at GHelper.Helpers.ProcessHelper.CheckAlreadyRunning() in D:\a\g-helper\g-helper\app\Helpers\ProcessHelper.cs:line 21 2024-11-28 오후 4:42:01: System.ComponentModel.Win32Exception (5): 액세스가 거부되었습니다. at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.Kill() at GHelper.Helpers.ProcessHelper.CheckAlreadyRunning() in D:\a\g-helper\g-helper\app\Helpers\ProcessHelper.cs:line 21 2024-11-28 오후 4:42:02: ------------ 2024-11-28 오후 4:42:03: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:42:03: Start Count: 1 2024-11-28 오후 4:42:03: Matrix control device was not found on your machine. 2024-11-28 오후 4:42:03: ------------ 2024-11-28 오후 4:42:03: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:42:03: Start Count: 1 2024-11-28 오후 4:42:04: Matrix control device was not found on your machine. 2024-11-28 오후 4:42:12: System.ComponentModel.Win32Exception (5): 액세스가 거부되었습니다. at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.Kill() at GHelper.Helpers.ProcessHelper.CheckAlreadyRunning() in D:\a\g-helper\g-helper\app\Helpers\ProcessHelper.cs:line 21 2024-11-28 오후 4:42:14: ------------ 2024-11-28 오후 4:42:14: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:42:14: Start Count: 1 2024-11-28 오후 4:42:14: Matrix control device was not found on your machine. 2024-11-28 오후 4:42:53: ------------ 2024-11-28 오후 4:42:53: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:42:53: Start Count: 1 2024-11-28 오후 4:42:53: ------------ 2024-11-28 오후 4:42:53: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:42:53: Start Count: 1 2024-11-28 오후 4:42:54: Matrix control device was not found on your machine. 2024-11-28 오후 4:43:32: ------------ 2024-11-28 오후 4:43:32: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:43:32: Start Count: 1 2024-11-28 오후 4:43:33: Matrix control device was not found on your machine. 2024-11-28 오후 4:44:35: ------------ 2024-11-28 오후 4:44:36: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:44:36: Start Count: 1 2024-11-28 오후 4:44:37: Matrix control device was not found on your machine. 2024-11-28 오후 4:45:05: System.ComponentModel.Win32Exception (5): 액세스가 거부되었습니다. at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.Kill() at GHelper.Helpers.ProcessHelper.CheckAlreadyRunning() in D:\a\g-helper\g-helper\app\Helpers\ProcessHelper.cs:line 21 2024-11-28 오후 4:45:05: System.ComponentModel.Win32Exception (5): 액세스가 거부되었습니다. at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.Kill() at GHelper.Helpers.ProcessHelper.CheckAlreadyRunning() in D:\a\g-helper\g-helper\app\Helpers\ProcessHelper.cs:line 21 2024-11-28 오후 4:45:07: ------------ 2024-11-28 오후 4:45:07: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:45:07: Start Count: 1 2024-11-28 오후 4:45:07: ------------ 2024-11-28 오후 4:45:07: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:45:07: Start Count: 1 2024-11-28 오후 4:45:08: Matrix control device was not found on your machine. 2024-11-28 오후 4:45:08: Matrix control device was not found on your machine. 2024-11-28 오후 4:46:08: ------------ 2024-11-28 오후 4:46:08: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.198.0.0ko-KR 2024-11-28 오후 4:46:08: Start Count: 1 2024-11-28 오후 4:46:08: Matrix control device was not found on your machine. 2024-11-28 오후 4:46:39: ------------ 2024-11-28 오후 4:46:39: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:46:39: Start Count: 1 2024-11-28 오후 4:46:39: ------------ 2024-11-28 오후 4:46:39: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:46:39: Start Count: 1 2024-11-28 오후 4:46:39: Matrix control device was not found on your machine. 2024-11-28 오후 4:46:52: ------------ 2024-11-28 오후 4:46:52: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:46:52: Start Count: 1 2024-11-28 오후 4:46:52: ------------ 2024-11-28 오후 4:46:52: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:46:52: Start Count: 1 2024-11-28 오후 4:46:53: Matrix control device was not found on your machine. 2024-11-28 오후 4:48:13: ------------ 2024-11-28 오후 4:48:13: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:48:13: Start Count: 1 2024-11-28 오후 4:48:14: Matrix control device was not found on your machine. 2024-11-28 오후 4:48:23: ------------ 2024-11-28 오후 4:48:24: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:48:24: Start Count: 1 2024-11-28 오후 4:48:24: ------------ 2024-11-28 오후 4:48:24: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:48:24: Start Count: 1 2024-11-28 오후 4:48:24: Matrix control device was not found on your machine. 2024-11-28 오후 4:49:02: ------------ 2024-11-28 오후 4:49:02: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:49:02: Start Count: 1 2024-11-28 오후 4:49:03: Matrix control device was not found on your machine. 2024-11-28 오후 4:50:25: ------------ 2024-11-28 오후 4:50:25: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:50:25: Start Count: 1 2024-11-28 오후 4:50:25: ------------ 2024-11-28 오후 4:50:25: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:50:25: Start Count: 1 2024-11-28 오후 4:50:26: Matrix control device was not found on your machine. 2024-11-28 오후 4:50:34: ------------ 2024-11-28 오후 4:50:34: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:50:34: Start Count: 1 2024-11-28 오후 4:50:34: ------------ 2024-11-28 오후 4:50:34: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:50:34: Start Count: 1 2024-11-28 오후 4:50:35: ------------ 2024-11-28 오후 4:50:35: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:50:35: Start Count: 1 2024-11-28 오후 4:50:35: ------------ 2024-11-28 오후 4:50:35: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:50:35: Start Count: 1 2024-11-28 오후 4:50:35: ------------ 2024-11-28 오후 4:50:35: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:50:35: Start Count: 1 2024-11-28 오후 4:50:35: ------------ 2024-11-28 오후 4:50:35: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:50:35: Start Count: 1 2024-11-28 오후 4:50:36: Matrix control device was not found on your machine. 2024-11-28 오후 4:52:53: ------------ 2024-11-28 오후 4:52:53: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:52:53: Start Count: 1 2024-11-28 오후 4:52:53: ------------ 2024-11-28 오후 4:52:54: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:52:54: Start Count: 1 2024-11-28 오후 4:52:54: Matrix control device was not found on your machine. 2024-11-28 오후 4:52:57: System.ComponentModel.Win32Exception (5): 액세스가 거부되었습니다. at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.Kill() at GHelper.Helpers.ProcessHelper.CheckAlreadyRunning() in D:\a\g-helper\g-helper\app\Helpers\ProcessHelper.cs:line 21 2024-11-28 오후 4:52:57: System.ComponentModel.Win32Exception (5): 액세스가 거부되었습니다. at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.Kill() at GHelper.Helpers.ProcessHelper.CheckAlreadyRunning() in D:\a\g-helper\g-helper\app\Helpers\ProcessHelper.cs:line 21 2024-11-28 오후 4:52:59: ------------ 2024-11-28 오후 4:52:59: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:52:59: Start Count: 1 2024-11-28 오후 4:52:59: ------------ 2024-11-28 오후 4:53:00: Matrix control device was not found on your machine. 2024-11-28 오후 4:53:00: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:53:00: Start Count: 1 2024-11-28 오후 4:53:00: Matrix control device was not found on your machine. 2024-11-28 오후 4:53:16: ------------ 2024-11-28 오후 4:53:16: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:53:16: Start Count: 1 2024-11-28 오후 4:53:16: ------------ 2024-11-28 오후 4:53:16: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:53:16: Start Count: 1 2024-11-28 오후 4:53:16: ------------ 2024-11-28 오후 4:53:17: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:53:17: Start Count: 1 2024-11-28 오후 4:53:17: Matrix control device was not found on your machine. 2024-11-28 오후 4:53:25: ------------ 2024-11-28 오후 4:53:26: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:53:26: Start Count: 1 2024-11-28 오후 4:53:26: ------------ 2024-11-28 오후 4:53:26: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:53:26: Start Count: 1 2024-11-28 오후 4:53:26: ------------ 2024-11-28 오후 4:53:26: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:53:26: Start Count: 1 2024-11-28 오후 4:53:26: Matrix control device was not found on your machine. 2024-11-28 오후 4:53:27: System.ComponentModel.Win32Exception (5): 액세스가 거부되었습니다. at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.Kill() at GHelper.Helpers.ProcessHelper.CheckAlreadyRunning() in D:\a\g-helper\g-helper\app\Helpers\ProcessHelper.cs:line 21 2024-11-28 오후 4:53:27: System.ComponentModel.Win32Exception (5): 액세스가 거부되었습니다. at System.Diagnostics.ProcessManager.OpenProcess(Int32 processId, Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.GetProcessHandle(Int32 access, Boolean throwIfExited) at System.Diagnostics.Process.Kill() at GHelper.Helpers.ProcessHelper.CheckAlreadyRunning() in D:\a\g-helper\g-helper\app\Helpers\ProcessHelper.cs:line 21 2024-11-28 오후 4:53:31: ------------ 2024-11-28 오후 4:53:31: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:53:31: Start Count: 1 2024-11-28 오후 4:53:32: ------------ 2024-11-28 오후 4:53:32: App launched: ROG Flow Z13 GZ301ZC_GZ301ZC :0.197.0.0ko-KR 2024-11-28 오후 4:53:32: Start Count: 1 2024-11-28 오후 4:53:32: Matrix control device was not found on your machine. 2024-11-28 오후 4:53:33: Matrix control device was not found on your machine.

Device and Model

z13

Additional information.

No response

Armoury Crate

Uninstalled

Asus Services

i dont no

Version

Two weeks ago

OS

11

[seerge]

@JaduDesu hello,

Can you check for any errors mentioning GHelper.exe under windows Event Viewer app and if so - post a full details from it here?

Thanks

[JaduDesu]

@seerge

[seerge]

@JaduDesu can you copy me full contents of the first window?

[JaduDesu]

@seerge

Application: GHelper.exe CoreCLR Version: 8.0.1024.46610 .NET Version: 8.0.10 Description: The process was terminated due to an unhandled exception. Exception Info: System.TypeInitializationException: The type initializer for 'GHelper.Program' threw an exception. ---> System.TypeInitializationException: The type initializer for 'Microsoft.Win32.TaskScheduler.TaskService' threw an exception. ---> System.Runtime.InteropServices.COMException (0x80070032): 지원되지 않는 요청입니다. (0x80070032) at Microsoft.Win32.TaskScheduler.V2Interop.ITaskService.Connect(Object serverName, Object user, Object domain, Object password) at Microsoft.Win32.TaskScheduler.TaskService.Connect() at Microsoft.Win32.TaskScheduler.TaskService..ctor() at Microsoft.Win32.TaskScheduler.TaskService.get_Instance() at Microsoft.Win32.TaskScheduler.TaskService..cctor() --- End of inner exception stack trace --- at Microsoft.Win32.TaskScheduler.TaskService.GetLibraryVersionFromLocalOS() at Microsoft.Win32.TaskScheduler.TaskService.ResetHighestSupportedVersion() at Microsoft.Win32.TaskScheduler.TaskService..ctor() at Startup.IsScheduled() in D:\a\g-helper\g-helper\app\Helpers\Startup.cs:line 14 at GHelper.SettingsForm..ctor() in D:\a\g-helper\g-helper\app\Settings.cs:line 189 at GHelper.Program..cctor() in D:\a\g-helper\g-helper\app\Program.cs:line 30 --- End of inner exception stack trace --- at GHelper.Program.Main(String[] args) in D:\a\g-helper\g-helper\app\Program.cs:line 83

[seerge]

@JaduDesu ok,

Can you manually open windows Task Scheduler and delete GHelper tasks(s) there? it could be 1 or 2.

Thanks

[JaduDesu]

@seerge

Task Manager I searched, but there is no ghelper. I deleted the exe file that I put in the folder that opens at startup.

[JaduDesu]

2124-11-04T13:00:23Z에 다시 시작하도록 소프트웨어 보호 서비스를 예약하지 못했습니다. 오류 코드: 0x80041315.

@seerge

Sorry I missed it event id 16385

[seerge]

@JaduDesu sorry, I meant windows Task Scheduler app (it’s a separate one)

[JaduDesu]

@seerge [The remote computer was not found] comes up and there's nothing in Task Scheduler app

[seerge]

@JaduDesu hello, that’s very strange. As Task Scheduler always shows something inside.

It looks like something is wrong with it in windows, and that is causing G-Helper to crash on start (it checks for existing startup task for itself)

Did it work for you before? May be try to check for corrupt windows files as explained here https://github.com/seerge/g-helper/wiki/Troubleshooting#repair-corrupted-system-files

[seerge]

@JaduDesu or try this steps https://www.anyviewer.com/how-to/task-scheduler-the-remote-computer-was-not-found-2578.html