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seerge / g-helper

Lightweight Armoury Crate alternative for Asus laptops and ROG Ally. Control tool for ROG Zephyrus G14, G15, G16, M16, Flow X13, Flow X16, TUF, Strix, Scar and other models
https://g-helper.com
GNU General Public License v3.0
7.67k stars 266 forks source link

Problems with the backlit keyboard of the G14 2021 #562

Closed AreyUA closed 1 year ago

AreyUA commented 1 year ago

I ran into a problem and can't find a solution. When working from the battery in eco mode, after the keyboard goes out, in 99% of cases the backlight does not light up when you press the keys, at night you have to press F2 or F3 to make it count again. Or maybe I did something wrong? Tell me please

seerge commented 1 year ago

@AreyUA I think you need to upload a log here first so i can look at that at least

AreyUA commented 1 year ago

And where is he going to ??

seerge commented 1 year ago

@AreyUA who? I need a log from %appdata%/ghelper

AreyUA commented 1 year ago

log.txt

seerge commented 1 year ago

@AreyUA i see, stop Asus Optimization service (from windows Services app) and then restart g-helper

AreyUA commented 1 year ago

I'm afraid to climb there myself, but I don't have a ready-made BAT?

seerge commented 1 year ago

@AreyUA you can use debloat.bat from homepage if you want

AreyUA commented 1 year ago

I did, it didn't help :-(

seerge commented 1 year ago

You need to run it as admin, and restart g-helper after

AreyUA commented 1 year ago

log.txt

AreyUA commented 1 year ago

wow, thank you very much, it seems to have worked

seerge commented 1 year ago

Great!