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segalion / securitasdirect

Home Assistant integration with Securitas Direct (AKA Verisure EU) and command line tool to interact with.
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No login possible on latest version #22

Open Pabsilon opened 3 years ago

Pabsilon commented 3 years ago

Hi!

After installing the lastest version from HACS, and restarting home assistant, I got the following logs:

2020-11-12 19:17:26 DEBUG (SyncWorker_8) [custom_components.securitas_direct.securitas] OrderedDict([('PET', OrderedDict([('RES', 'ERROR'), ('ERR', '60161'), ('MSG', 'Ahora mismo solo tienes acceso a la nueva versión de My Verisure, haz clic en aceptar para acceder a la nueva versión.'), ('BLOQ', OrderedDict([('@remotereqactive', '1'), ('#text', 'Estamos mejorando nuestros servicios. Por favor intentelo de nuevo mas tarde. Gracias por confiar en Securitas Direct')]))]))]) 2020-11-12 19:17:26 ERROR (SyncWorker_8) [custom_components.securitas_direct.securitas] Ahora mismo solo tienes acceso a la nueva versión de My Verisure, haz clic en aceptar para acceder a la nueva versión. 2020-11-12 19:17:26 DEBUG (SyncWorker_8) [custom_components.securitas_direct] Log in Securitas: False 2020-11-12 19:17:26 ERROR (SyncWorker_8) [custom_components.securitas_direct] Could not log in to Securitas: False

So it talks about a newer version of the app (that I've been using on the phone since the nov 4th api change). Until I updated earlier today, I still managed to get the alarm states in home assistant, but I wasn't able to change them. Now it just won't log in.

My configuration is as follows: `securitas_direct: username: username password: password

code: 1234

country: ES` I tried with and without the code commented and had the same errors. Could this be tied to a user by user migration on verisure's side?

Thank you for your time and your great work! Keep it up!

segalion commented 3 years ago

See this post:

https://community.home-assistant.io/t/securitas-direct-verisure-eu-custom-component-testers-wanted/70239/246?u=segalion

You can try to complain to company to continue using old app, and this component will work again.

Please tell me if they make the change.

Pabsilon commented 3 years ago

Great! I didn't think about looking on the HA thread.

I called Securitas and asked for a migration to the old app, alluding that one of our phones doesn't support the new version, and someone installed the new one prompting the migration. Apparently it's a bit common, since they had no objections in doing the migration to the old system.

They've told me that in around 3 working days the migration to the old app will be done. I'll report back if that gets me working again.

Thank you!

aladin2000 commented 3 years ago

it seems that your last code is correct regarding the new parameters ordering status 

 python3 ./securitas.py FR USER PASSWD  PERI lang=fr

it is OK now

thanks so lot !

Vartkat commented 3 years ago

it seems that your last code is correct regarding the new parameters ordering status

 python3 ./securitas.py FR USER PASSWD  PERI lang=fr

it is OK now

thanks so lot !

Can you elaborate a bit please so that we can follow a few instructions to get it working again.

aladin2000 commented 3 years ago

I tested the New code and I changed the original way to use thé python script With old api , I used to do  the call :

python3 ./securitas.py user passwd Command FR FR

Now i changed it to follow New order in parm

python3 ./securitas.py FR user passwd Command lang=FR

Hope this help

17 nov. 2020 14:45:14 Vartkat notifications@github.com:

it seems that your last code is correct regarding the new parameters ordering status

python3 ./securitas.py FR USER PASSWD PERI lang=frit is OK now

thanks so lot !

Can you elaborate a but please so that we can follow a few instructions to get it working again.

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Pabsilon commented 3 years ago

Good news! After numerous calls, they rolled my account back to the 'old' app. And it works flawlessly.

So... You should add a warning on the README, so that people avoid the new app like the plague.

jmservera commented 3 years ago

It happened the same to me, but I noticed that the previous commit #9ba8878eb6 is partially working; the login and status read work but I cannot arm or disarm. The command line from https://github.com/Cebeerre/VerisureAPIClient is also working after migrating to the new app, so, there is a way to make it work, but I don't have the time right now to create a fix. If I have the time in a few weeks I will try to fix it, but by now I think I will stay in an older build of the component because I'm more interested in the events than in the operation by now.

Cebeerre commented 3 years ago

It happened the same to me, but I noticed that the previous commit #9ba8878eb6 is partially working; the login and status read work but I cannot arm or disarm. The command line from https://github.com/Cebeerre/VerisureAPIClient is also working after migrating to the new app, so, there is a way to make it work, but I don't have the time right now to create a fix. If I have the time in a few weeks I will try to fix it, but by now I think I will stay in an older build of the component because I'm more interested in the events than in the operation by now.

@jmservera I'm quite surprised it still works ... my understanding was that in the new version of the App they were using a new API ...

KoolLSL commented 3 years ago

I am using the recent nragon commit ahead 312ec25 https://github.com/nragon/securitasdirect with the new Securitas Direct app, and so far the HA alarm-panel or automations are working well with it. I had to add installation: number after user, password, in the configuration.yaml, country PT

jmservera commented 3 years ago

I am using the recent nragon commit ahead 312ec25 https://github.com/nragon/securitasdirect with the new Securitas Direct app, and so far the HA alarm-panel or automations are working well with it. I had to add installation: number after user, password, in the configuration.yaml, country PT

Yep! I can confirm it works seamesly in ES as well, but the fork needs still some work because now the integration shows up as an "unnamed device".

KoolLSL commented 3 years ago

For those still asking, the commit ahead 96fd7a5 on 18 Dec 2020 from https://github.com/nragon/securitasdirect is working very well once you installed the new Verisure app on your phone. The "unnamed device" glitch has been fixed, it shows now "alarm_control_panel.securitas_xxxxx". As the component is not yet published here, I have replaced manually the 4 files files in /config/custom_components/securitas_direct/ with the nragon's ones. Also add installation: number in your configuration.yaml

aladin2000 commented 3 years ago

For those still asking, the commit ahead 96fd7a5 on 18 Dec 2020 from https://github.com/nragon/securitasdirect is working very well once you installed the new Verisure app on your phone. The "unnamed device" glitch has been fixed, it shows now "alarm_control_panel.securitas_xxxxx". As the component is not yet published here, I have replaced manually the 4 files files in /config/custom_components/securitas_direct/ with the nragon's ones. Also add installation: number in your configuration.yaml

what is the new way for cli mode with parameter "application" ? python3 ./securitas.py FR user passwd Command lang=FR **_application_ number_** ?

guerrerotook commented 2 years ago

Checkout this last issue #37