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segment-integrations / analytics.js-integration-intercom

The Intercom analytics.js integration.
https://segment.com/docs/integrations/intercom/
MIT License
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Synthetic page views in SPA not recorded to Intercom #29

Open MrJoy opened 6 years ago

MrJoy commented 6 years ago

I have a single-page app, using react-router-redux. In all cases -- both physical and synthetic page loads -- I see requests fired to Segment and to Intercom, as I expect. However, for synthetic page loads, Intercom never seems to notice that the page view happened.

I've got snapshots via Safari's export as cURL for the network requests for both a physical pageview that did get recorded in Intercom, and a synthetic one that did not -- both being for the same URL. I'm a bit hesitant to paste them in since I don't know which magic values are sensitive in them and which are not.

MrJoy commented 6 years ago

(Sorry, to be clear: Is there an email address I could send the sampled requests to?)

SegmentDestinationsBot commented 4 years ago

Hi @MrJoy, as part of the monorepo migration, this issue has been moved to new issue. Our engineers have been notified and will prioritize and work on it ASAP. Thank you!

For more information, see README.md.