segmentio / segment-docs

Segment Documentation. Powered by Jekyll.
https://segment.com/docs/
Creative Commons Attribution 4.0 International
46 stars 324 forks source link

Specifying which user IDs should be submitted for deletion #6777

Open daldeano-segment opened 2 days ago

daldeano-segment commented 2 days ago

Proposed changes

I added a warning containing the following message: "It's important to note that the userID required for deletion requests are the user IDs sent through your events according to the Segment Spec. In other words, the IDs under the userId fields specifically, not just any identifier."

I've had a few customers in the past complain that the documentation should be clearer on which userIDs should be submitted for deletion. They've usually written in because they used some sort of internal identifier or an email as the ID for deletion, when it should be the user ID per the Segment Spec. I wanted to add this warning in order to prevent this from happening in the future.

Merge timing

Related issues (optional)