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[Salesforce action] Add faq regarding undefined traits error #6996

Open tanjinhong72 opened 1 month ago

tanjinhong72 commented 1 month ago

Proposed changes

Multiple customers have encountered undefined traits errors before, added the following faq to provide on the cause of such error.

"Why do I see undefined traits error?

When using the update operation, this error will occur if no value is past in the field that is set as Record Matcher. Please check that you have provided a value in the field that is set as the Record Matcher."

Merge timing

Related issues (optional)

https://segment.zendesk.com/agent/tickets/551005 https://segment.zendesk.com/agent/tickets/529964 https://segment.zendesk.com/agent/tickets/519208