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sendgrid / docs

Repository of Twilio SendGrid's product documentation.
https://sendgrid.com/docs
MIT License
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Domain authentication steps for GODADDY are incorrect #6530

Closed jonesjsc closed 3 years ago

jonesjsc commented 3 years ago

Sender Authentication -> Domain Authentication

Instructions specific to GoDaddy DNS hosting - the instructions say that the host value should include the root domain.

For example - example.com

The instructions for godaddy.com say that the 3 CNAME HOST / Values should be TYPE HOST VALUE
CNAME em####.example.com u11111111.wl222.sendgrid.net
CNAME s1._domainkey.example.com s1.domainkey.u11111111.wl222.sendgrid.net
CNAME s2._domainkey.example.com s2.domainkey.u22222222.wl222.sendgrid.net

For godaddy, this is incorrect.

These instructions for godaddy should instead be:

TYPE HOST VALUE
CNAME em#### u11111111.wl222.sendgrid.net
CNAME s1._domainkey s1.domainkey.u11111111.wl222.sendgrid.net
CNAME s2._domainkey s2.domainkey.u22222222.wl222.sendgrid.net

Supporting link

https://www.godaddy.com/community/Managing-Domains/DNS-TXT-CNAME-records-are-still-not-getting-propagate/m-p/153099

gabbello commented 3 years ago

Yes, this should be made much more clear in sendgrid docs, I lost 2 days trying to configure it. There is the notice that some providers do this, but I would have expected that f they do this it is also visually visible so it would show smth like: s1._domainkey.example.com.example.com, but this is not the case with godaddy. So make it clear in your docs that godaddy does this.