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sendgrid / sendgrid-php

The Official Twilio SendGrid PHP API Library
https://sendgrid.com
MIT License
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Unable to receive the data from sendgrid parse webhook ! #1064

Closed deepak-atariya closed 2 years ago

deepak-atariya commented 2 years ago

Issue Summary

I have been following sendgrid instruction tract email replies using parse api but I am not getting any response from webhook. I have created a subdomain and also created a mx record for it and I gave respective URL to get the data. I have tested my url it is working. Now I have found out, sendgrid is not hitting my given URL.

Exception/Log

There is no logs, how can I track whether it is working fine or not!

I am attaching my configuration please have a look at it.

image

Please check my dns setting as well:

image

JenniferMah commented 2 years ago

Hi @deepak-atariya! Thanks for submitting a GitHub issue! We are very sorry that you are running into this problem. In order to better serve you, as this does not present itself as a library specific issue, we would like to ask that you reach out to our support team at support.sendgrid.com.