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sendgrid / sendgrid-python

The Official Twilio SendGrid Python API Library
https://sendgrid.com
MIT License
1.55k stars 714 forks source link

You are not authorized to access SendGrid #919

Closed towhaEL closed 4 years ago

towhaEL commented 4 years ago

Hello I am facing login issues. Still not solved . I need support. I sign up my account using github student pack. After sign up it automatically logged me out. Now when I try to sign in my account it says you are not authorized to access Sendgrid. I have also submitted a ticket 1 week before in support.sendgrid.com , but don't receive any support from you yet. I also mail to Sendgrid support team. Still no response. my email : towhae@gmail.com

Screenshot_2020-07-04-00-04-29-315_com android chrome

LZL0 commented 4 years ago

Same here. They do it to all of their valued customers.

andyzhouty commented 4 years ago

Same here. Was it solved?

thinkingserious commented 4 years ago

Hello @towhaEL,

Thanks for submitting a GitHub issue! We are very sorry that you are running into this problem. In order to better serve you, as this does not present itself as a library specific issue, we would like to ask that you reach out to our support team at https://support.sendgrid.com.

Thank you!

SendGrid DX Team

childish-sambino commented 4 years ago

https://github.com/sendgrid/sendgrid-python/blob/master/TROUBLESHOOTING.md

If you have an issue logging into your Twilio SendGrid account, please read this document. For any questions regarding login issues, please contact our support team.