Whatsapp Cloud API Creation Button

[lucirlei]

Describe the bug

I am having the same problem as the issue #78. The button, after you enter the data from Meta, for de WPP Cloud does not work. WPP Cloud worked fine in version 3.10.0. Rolling back to versions before the implementation the new feature of the Unoapi works. And I tried to use images from Clairton and the same happens.

To Reproduce

Expected behavior

No response

Environment

Docker

Cloud Provider

None

Platform

None

Operating system

No response

Browser and version

No response

Docker (if applicable)

No response

Additional context

No response

[lucirlei]

Ubuntu - 20.04 - Docker Swarm with Portainer -

[nestordavalos]

Could you include the log record when you do this so you can analyze it, thank you, since this is working as expected, if you have updated, delete your /app/plubic volumes or others that you have, just leave /app/storage and try again

[lucirlei]

I tried brand new installations ,2 diferent servers. I used both images, yours and Clairton's.

I, [2024-07-13T22:49:17.303728 #1] INFO -- : source=rack-timeout id=65c2f6af-fe71-4ba7-89f6-32bb3a84f5d1 timeout=15000ms state=ready I, [2024-07-13T22:49:17.304873 #1] INFO -- : source=rack-timeout id=67130ff0-279c-4047-87f2-8812fd7d181d timeout=15000ms state=ready I, [2024-07-13T22:49:17.305600 #1] INFO -- : source=rack-timeout id=3abbcbde-6c01-4b0b-8dc9-0fec3496374f timeout=15000ms state=ready I, [2024-07-13T22:49:17.305940 #1] INFO -- : source=rack-timeout id=a43f0be0-8f59-49b4-8715-c3d8f7ef82e7 timeout=15000ms state=ready I, [2024-07-13T22:49:17.309005 #1] INFO -- : [3abbcbde-6c01-4b0b-8dc9-0fec3496374f] Started GET "/api/v1/accounts/1/conversations?status=open&assignee_type=me&page=1&sort_by=last_activity_at_desc" for 201.71.36.135 at 2024-07-13 22:49:17 +0000 I, [2024-07-13T22:49:17.308092 #1] INFO -- : [65c2f6af-fe71-4ba7-89f6-32bb3a84f5d1] Started GET "/api/v1/accounts/1/dashboard_apps" for 201.71.36.135 at 2024-07-13 22:49:17 +0000 I, [2024-07-13T22:49:17.314556 #1] INFO -- : [a43f0be0-8f59-49b4-8715-c3d8f7ef82e7] Started GET "/api/v1/accounts/1/agents" for 201.71.36.135 at 2024-07-13 22:49:17 +0000 I, [2024-07-13T22:49:17.307636 #1] INFO -- : [67130ff0-279c-4047-87f2-8812fd7d181d] Started GET "/api/v1/accounts/1/custom_filters?filter_type=conversation" for 201.71.36.135 at 2024-07-13 22:49:17 +0000 I, [2024-07-13T22:49:17.319569 #1] INFO -- : [3abbcbde-6c01-4b0b-8dc9-0fec3496374f] Processing by Api::V1::Accounts::ConversationsController#index as JSON I, [2024-07-13T22:49:17.321637 #1] INFO -- : [3abbcbde-6c01-4b0b-8dc9-0fec3496374f] Parameters: {"status"=>"open", "assignee_type"=>"me", "page"=>"1", "sort_by"=>"last_activity_at_desc", "account_id"=>"1"} I, [2024-07-13T22:49:17.327781 #1] INFO -- : [65c2f6af-fe71-4ba7-89f6-32bb3a84f5d1] Processing by Api::V1::Accounts::DashboardAppsController#index as JSON I, [2024-07-13T22:49:17.333612 #1] INFO -- : [65c2f6af-fe71-4ba7-89f6-32bb3a84f5d1] Parameters: {"account_id"=>"1"} I, [2024-07-13T22:49:17.336131 #1] INFO -- : [a43f0be0-8f59-49b4-8715-c3d8f7ef82e7] Processing by Api::V1::Accounts::AgentsController#index as JSON I, [2024-07-13T22:49:17.340292 #1] INFO -- : [a43f0be0-8f59-49b4-8715-c3d8f7ef82e7] Parameters: {"account_id"=>"1"} I, [2024-07-13T22:49:17.333498 #1] INFO -- : [67130ff0-279c-4047-87f2-8812fd7d181d] Processing by Api::V1::Accounts::CustomFiltersController#index as JSON I, [2024-07-13T22:49:17.350677 #1] INFO -- : [67130ff0-279c-4047-87f2-8812fd7d181d] Parameters: {"filter_type"=>"conversation", "account_id"=>"1"} I, [2024-07-13T22:49:17.438653 #1] INFO -- : [3abbcbde-6c01-4b0b-8dc9-0fec3496374f] Rendered api/v1/accounts/conversations/index.json.jbuilder (Duration: 2.3ms | Allocations: 521) I, [2024-07-13T22:49:17.484419 #1] INFO -- : [3abbcbde-6c01-4b0b-8dc9-0fec3496374f] Completed 200 OK in 162ms (Views: 23.7ms | ActiveRecord: 94.6ms | Allocations: 18620) I, [2024-07-13T22:49:17.487984 #1] INFO -- : source=rack-timeout id=3abbcbde-6c01-4b0b-8dc9-0fec3496374f timeout=15000ms service=182ms state=completed I, [2024-07-13T22:49:17.543011 #1] INFO -- : [a43f0be0-8f59-49b4-8715-c3d8f7ef82e7] Rendered api/v1/accounts/agents/index.json.jbuilder (Duration: 38.9ms | Allocations: 4781) I, [2024-07-13T22:49:17.557665 #1] INFO -- : [a43f0be0-8f59-49b4-8715-c3d8f7ef82e7] Completed 200 OK in 217ms (Views: 62.8ms | ActiveRecord: 35.6ms | Allocations: 25254) I, [2024-07-13T22:49:17.558756 #1] INFO -- : source=rack-timeout id=a43f0be0-8f59-49b4-8715-c3d8f7ef82e7 timeout=15000ms service=253ms state=completed I, [2024-07-13T22:49:17.564661 #1] INFO -- : [67130ff0-279c-4047-87f2-8812fd7d181d] Rendered api/v1/accounts/custom_filters/index.json.jbuilder (Duration: 15.5ms | Allocations: 2443) I, [2024-07-13T22:49:17.585437 #1] INFO -- : [67130ff0-279c-4047-87f2-8812fd7d181d] Completed 200 OK in 234ms (Views: 15.9ms | ActiveRecord: 84.4ms | Allocations: 25029) I, [2024-07-13T22:49:17.587344 #1] INFO -- : source=rack-timeout id=67130ff0-279c-4047-87f2-8812fd7d181d timeout=15000ms service=282ms state=completed I, [2024-07-13T22:49:17.594347 #1] INFO -- : [65c2f6af-fe71-4ba7-89f6-32bb3a84f5d1] Rendered api/v1/accounts/dashboard_apps/index.json.jbuilder (Duration: 33.5ms | Allocations: 1977) I, [2024-07-13T22:49:17.597969 #1] INFO -- : [65c2f6af-fe71-4ba7-89f6-32bb3a84f5d1] Completed 200 OK in 262ms (Views: 12.3ms | ActiveRecord: 65.9ms | Allocations: 30146) I, [2024-07-13T22:49:17.599324 #1] INFO -- : source=rack-timeout id=65c2f6af-fe71-4ba7-89f6-32bb3a84f5d1 timeout=15000ms service=296ms state=completed I, [2024-07-13T22:49:23.587880 #1] INFO -- : RoomChannel#update_presence I, [2024-07-13T22:49:43.587203 #1] INFO -- : RoomChannel#update_presence I, [2024-07-13T22:50:04.583959 #1] INFO -- : RoomChannel#update_presence I, [2024-07-13T22:50:24.584524 #1] INFO -- : RoomChannel#update_presence

[lucirlei]

Sidekiq {"ts":"2024-07-13T22:49:01.629Z","pid":1,"tid":"5l2d","lvl":"INFO","msg":"start","ctx":{"class":"Inboxes::FetchImapEmailInboxesJob","jid":"9e25aaadb164587adf311f53"}} I, [2024-07-13T22:49:01.630006 #1] INFO -- : [ActiveJob] Enqueued Inboxes::FetchImapEmailInboxesJob (Job ID: 53c7e585-9491-43be-b43b-55c6c0d15f9a) to Sidekiq(scheduled_jobs) I, [2024-07-13T22:49:01.630984 #1] INFO -- : [ActiveJob] [Inboxes::FetchImapEmailInboxesJob] [53c7e585-9491-43be-b43b-55c6c0d15f9a] Performing Inboxes::FetchImapEmailInboxesJob (Job ID: 53c7e585-9491-43be-b43b-55c6c0d15f9a) from Sidekiq(scheduled_jobs) enqueued at 2024-07-13T22:49:01Z I, [2024-07-13T22:49:01.641886 #1] INFO -- : [ActiveJob] [Inboxes::FetchImapEmailInboxesJob] [53c7e585-9491-43be-b43b-55c6c0d15f9a] Performed Inboxes::FetchImapEmailInboxesJob (Job ID: 53c7e585-9491-43be-b43b-55c6c0d15f9a) from Sidekiq(scheduled_jobs) in 10.92ms {"ts":"2024-07-13T22:49:01.642Z","pid":1,"tid":"5l2d","lvl":"INFO","msg":"done","ctx":{"class":"Inboxes::FetchImapEmailInboxesJob","jid":"9e25aaadb164587adf311f53","elapsed":0.013}} I, [2024-07-13T22:50:38.796177 #1] INFO -- : [ActiveJob] Enqueued TriggerScheduledItemsJob (Job ID: f96b4e48-b24f-4abd-b37b-c701da5f02d7) to Sidekiq(scheduled_jobs) {"ts":"2024-07-13T22:50:38.796Z","pid":1,"tid":"5kk1","lvl":"INFO","msg":"start","ctx":{"class":"TriggerScheduledItemsJob","jid":"58568057ba0d066848944659"}} I, [2024-07-13T22:50:38.799297 #1] INFO -- : [ActiveJob] [TriggerScheduledItemsJob] [f96b4e48-b24f-4abd-b37b-c701da5f02d7] Performing TriggerScheduledItemsJob (Job ID: f96b4e48-b24f-4abd-b37b-c701da5f02d7) from Sidekiq(scheduled_jobs) enqueued at 2024-07-13T22:50:38Z I, [2024-07-13T22:50:38.810300 #1] INFO -- : [ActiveJob] Enqueued Inboxes::FetchImapEmailInboxesJob (Job ID: d2e98430-1b0f-463c-8a42-18a4b0add627) to Sidekiq(scheduled_jobs) {"ts":"2024-07-13T22:50:38.811Z","pid":1,"tid":"5l4l","lvl":"INFO","msg":"start","ctx":{"class":"Inboxes::FetchImapEmailInboxesJob","jid":"94d187f68c0f55c47c4a1a2d"}} I, [2024-07-13T22:50:38.813921 #1] INFO -- : [ActiveJob] [Inboxes::FetchImapEmailInboxesJob] [d2e98430-1b0f-463c-8a42-18a4b0add627] Performing Inboxes::FetchImapEmailInboxesJob (Job ID: d2e98430-1b0f-463c-8a42-18a4b0add627) from Sidekiq(scheduled_jobs) enqueued at 2024-07-13T22:50:38Z {"ts":"2024-07-13T22:50:38.823Z","pid":1,"tid":"5l3h","lvl":"INFO","msg":"start","ctx":{"class":"Conversations::ReopenSnoozedConversationsJob","jid":"0c41ff0d6b962e9920b52a56"}} I, [2024-07-13T22:50:38.823911 #1] INFO -- : [ActiveJob] [Conversations::ReopenSnoozedConversationsJob] [e0e52012-99cf-42ff-a482-8c7c634e97ae] Performing Conversations::ReopenSnoozedConversationsJob (Job ID: e0e52012-99cf-42ff-a482-8c7c634e97ae) from Sidekiq(low) enqueued at 2024-07-13T22:50:38Z I, [2024-07-13T22:50:38.824317 #1] INFO -- : [ActiveJob] [TriggerScheduledItemsJob] [f96b4e48-b24f-4abd-b37b-c701da5f02d7] Enqueued Conversations::ReopenSnoozedConversationsJob (Job ID: e0e52012-99cf-42ff-a482-8c7c634e97ae) to Sidekiq(low) I, [2024-07-13T22:50:38.827453 #1] INFO -- : [ActiveJob] [TriggerScheduledItemsJob] [f96b4e48-b24f-4abd-b37b-c701da5f02d7] Enqueued Notification::ReopenSnoozedNotificationsJob (Job ID: bb3842fb-8cb0-4968-a412-d6b6b1d1aeac) to Sidekiq(low) {"ts":"2024-07-13T22:50:38.827Z","pid":1,"tid":"5l41","lvl":"INFO","msg":"start","ctx":{"class":"Notification::ReopenSnoozedNotificationsJob","jid":"388419a367c5bb60cdc74c2e"}} I, [2024-07-13T22:50:38.831765 #1] INFO -- : [ActiveJob] [Notification::ReopenSnoozedNotificationsJob] [bb3842fb-8cb0-4968-a412-d6b6b1d1aeac] Performing Notification::ReopenSnoozedNotificationsJob (Job ID: bb3842fb-8cb0-4968-a412-d6b6b1d1aeac) from Sidekiq(low) enqueued at 2024-07-13T22:50:38Z {"ts":"2024-07-13T22:50:38.829Z","pid":1,"tid":"5ldh","lvl":"INFO","msg":"start","ctx":{"class":"Account::ConversationsResolutionSchedulerJob","jid":"da9f58e469c010da7b0a0f9c"}} I, [2024-07-13T22:50:38.833719 #1] INFO -- : [ActiveJob] [Account::ConversationsResolutionSchedulerJob] [379becb9-c0dd-4c66-9299-1a824eac489e] Performing Account::ConversationsResolutionSchedulerJob (Job ID: 379becb9-c0dd-4c66-9299-1a824eac489e) from Sidekiq(scheduled_jobs) enqueued at 2024-07-13T22:50:38Z I, [2024-07-13T22:50:38.835121 #1] INFO -- : [ActiveJob] [TriggerScheduledItemsJob] [f96b4e48-b24f-4abd-b37b-c701da5f02d7] Enqueued Account::ConversationsResolutionSchedulerJob (Job ID: 379becb9-c0dd-4c66-9299-1a824eac489e) to Sidekiq(scheduled_jobs) {"ts":"2024-07-13T22:50:38.842Z","pid":1,"tid":"5l0p","lvl":"INFO","msg":"start","ctx":{"class":"Channels::Whatsapp::TemplatesSyncSchedulerJob","jid":"ab2a0a8707673915cb4a2431"}} I, [2024-07-13T22:50:38.842885 #1] INFO -- : [ActiveJob] [Channels::Whatsapp::TemplatesSyncSchedulerJob] [7acb9f26-a017-49a4-8807-f5ce0fe7da4e] Performing Channels::Whatsapp::TemplatesSyncSchedulerJob (Job ID: 7acb9f26-a017-49a4-8807-f5ce0fe7da4e) from Sidekiq(low) enqueued at 2024-07-13T22:50:38Z I, [2024-07-13T22:50:38.855896 #1] INFO -- : [ActiveJob] [TriggerScheduledItemsJob] [f96b4e48-b24f-4abd-b37b-c701da5f02d7] Enqueued Channels::Whatsapp::TemplatesSyncSchedulerJob (Job ID: 7acb9f26-a017-49a4-8807-f5ce0fe7da4e) to Sidekiq(low) {"ts":"2024-07-13T22:50:38.856Z","pid":1,"tid":"5l55","lvl":"INFO","msg":"start","ctx":{"class":"Notification::RemoveOldNotificationJob","jid":"19b41bed19ad58de92bc90c4"}} I, [2024-07-13T22:50:38.857509 #1] INFO -- : [ActiveJob] [Notification::RemoveOldNotificationJob] [fb8b2cd2-304e-42d0-a049-41fb93530377] Performing Notification::RemoveOldNotificationJob (Job ID: fb8b2cd2-304e-42d0-a049-41fb93530377) from Sidekiq(low) enqueued at 2024-07-13T22:50:38Z I, [2024-07-13T22:50:38.881606 #1] INFO -- : [ActiveJob] [TriggerScheduledItemsJob] [f96b4e48-b24f-4abd-b37b-c701da5f02d7] Enqueued Notification::RemoveOldNotificationJob (Job ID: fb8b2cd2-304e-42d0-a049-41fb93530377) to Sidekiq(low) {"ts":"2024-07-13T22:50:38.882Z","pid":1,"tid":"5le1","lvl":"INFO","msg":"start","ctx":{"class":"Sla::TriggerSlasForAccountsJob","jid":"74bd72270cf26d2e156ac7ba"}} I, [2024-07-13T22:50:38.883337 #1] INFO -- : [ActiveJob] [Sla::TriggerSlasForAccountsJob] [a5cc3f4c-1182-461c-aee2-1b0c44fa2a44] Performing Sla::TriggerSlasForAccountsJob (Job ID: a5cc3f4c-1182-461c-aee2-1b0c44fa2a44) from Sidekiq(scheduled_jobs) enqueued at 2024-07-13T22:50:38Z I, [2024-07-13T22:50:38.888423 #1] INFO -- : [ActiveJob] [TriggerScheduledItemsJob] [f96b4e48-b24f-4abd-b37b-c701da5f02d7] Enqueued Sla::TriggerSlasForAccountsJob (Job ID: a5cc3f4c-1182-461c-aee2-1b0c44fa2a44) to Sidekiq(scheduled_jobs) I, [2024-07-13T22:50:38.888655 #1] INFO -- : [ActiveJob] [TriggerScheduledItemsJob] [f96b4e48-b24f-4abd-b37b-c701da5f02d7] Performed TriggerScheduledItemsJob (Job ID: f96b4e48-b24f-4abd-b37b-c701da5f02d7) from Sidekiq(scheduled_jobs) in 89.39ms {"ts":"2024-07-13T22:50:38.889Z","pid":1,"tid":"5kk1","lvl":"INFO","msg":"done","ctx":{"class":"TriggerScheduledItemsJob","jid":"58568057ba0d066848944659","elapsed":0.093}} I, [2024-07-13T22:50:38.981770 #1] INFO -- : [ActiveJob] [Inboxes::FetchImapEmailInboxesJob] [d2e98430-1b0f-463c-8a42-18a4b0add627] Performed Inboxes::FetchImapEmailInboxesJob (Job ID: d2e98430-1b0f-463c-8a42-18a4b0add627) from Sidekiq(scheduled_jobs) in 167.89ms {"ts":"2024-07-13T22:50:38.982Z","pid":1,"tid":"5l4l","lvl":"INFO","msg":"done","ctx":{"class":"Inboxes::FetchImapEmailInboxesJob","jid":"94d187f68c0f55c47c4a1a2d","elapsed":0.171}} I, [2024-07-13T22:50:38.992352 #1] INFO -- : [ActiveJob] [Conversations::ReopenSnoozedConversationsJob] [e0e52012-99cf-42ff-a482-8c7c634e97ae] Performed Conversations::ReopenSnoozedConversationsJob (Job ID: e0e52012-99cf-42ff-a482-8c7c634e97ae) from Sidekiq(low) in 168.48ms {"ts":"2024-07-13T22:50:38.994Z","pid":1,"tid":"5l3h","lvl":"INFO","msg":"done","ctx":{"class":"Conversations::ReopenSnoozedConversationsJob","jid":"0c41ff0d6b962e9920b52a56","elapsed":0.171}} I, [2024-07-13T22:50:39.015710 #1] INFO -- : [ActiveJob] [Channels::Whatsapp::TemplatesSyncSchedulerJob] [7acb9f26-a017-49a4-8807-f5ce0fe7da4e] Performed Channels::Whatsapp::TemplatesSyncSchedulerJob (Job ID: 7acb9f26-a017-49a4-8807-f5ce0fe7da4e) from Sidekiq(low) in 172.83ms {"ts":"2024-07-13T22:50:39.019Z","pid":1,"tid":"5l0p","lvl":"INFO","msg":"done","ctx":{"class":"Channels::Whatsapp::TemplatesSyncSchedulerJob","jid":"ab2a0a8707673915cb4a2431","elapsed":0.177}} I, [2024-07-13T22:50:39.076978 #1] INFO -- : [ActiveJob] [Notification::ReopenSnoozedNotificationsJob] [bb3842fb-8cb0-4968-a412-d6b6b1d1aeac] Performed Notification::ReopenSnoozedNotificationsJob (Job ID: bb3842fb-8cb0-4968-a412-d6b6b1d1aeac) from Sidekiq(low) in 245.22ms {"ts":"2024-07-13T22:50:39.078Z","pid":1,"tid":"5l41","lvl":"INFO","msg":"done","ctx":{"class":"Notification::ReopenSnoozedNotificationsJob","jid":"388419a367c5bb60cdc74c2e","elapsed":0.251}} I, [2024-07-13T22:50:39.081183 #1] INFO -- : [ActiveJob] [Account::ConversationsResolutionSchedulerJob] [379becb9-c0dd-4c66-9299-1a824eac489e] Performed Account::ConversationsResolutionSchedulerJob (Job ID: 379becb9-c0dd-4c66-9299-1a824eac489e) from Sidekiq(scheduled_jobs) in 247.49ms {"ts":"2024-07-13T22:50:39.082Z","pid":1,"tid":"5ldh","lvl":"INFO","msg":"done","ctx":{"class":"Account::ConversationsResolutionSchedulerJob","jid":"da9f58e469c010da7b0a0f9c","elapsed":0.253}} I, [2024-07-13T22:50:39.082609 #1] INFO -- : [ActiveJob] [Notification::RemoveOldNotificationJob] [fb8b2cd2-304e-42d0-a049-41fb93530377] Performed Notification::RemoveOldNotificationJob (Job ID: fb8b2cd2-304e-42d0-a049-41fb93530377) from Sidekiq(low) in 225.13ms {"ts":"2024-07-13T22:50:39.083Z","pid":1,"tid":"5l55","lvl":"INFO","msg":"done","ctx":{"class":"Notification::RemoveOldNotificationJob","jid":"19b41bed19ad58de92bc90c4","elapsed":0.227}} I, [2024-07-13T22:50:39.083430 #1] INFO -- : [ActiveJob] [Sla::TriggerSlasForAccountsJob] [a5cc3f4c-1182-461c-aee2-1b0c44fa2a44] Performed Sla::TriggerSlasForAccountsJob (Job ID: a5cc3f4c-1182-461c-aee2-1b0c44fa2a44) from Sidekiq(scheduled_jobs) in 200.15ms {"ts":"2024-07-13T22:50:39.084Z","pid":1,"tid":"5le1","lvl":"INFO","msg":"done","ctx":{"class":"Sla::TriggerSlasForAccountsJob","jid":"74bd72270cf26d2e156ac7ba","elapsed":0.202}} {"ts":"2024-07-13T22:51:13.962Z","pid":1,"tid":"5l2d","lvl":"INFO","msg":"start","ctx":{"class":"Inboxes::FetchImapEmailInboxesJob","jid":"23f83c8ab276d1854d9d2cdf"}} I, [2024-07-13T22:51:13.963284 #1] INFO -- : [ActiveJob] Enqueued Inboxes::FetchImapEmailInboxesJob (Job ID: a397775b-69d9-4c3f-8d54-97647951f4cc) to Sidekiq(scheduled_jobs) I, [2024-07-13T22:51:13.964489 #1] INFO -- : [ActiveJob] [Inboxes::FetchImapEmailInboxesJob] [a397775b-69d9-4c3f-8d54-97647951f4cc] Performing Inboxes::FetchImapEmailInboxesJob (Job ID: a397775b-69d9-4c3f-8d54-97647951f4cc) from Sidekiq(scheduled_jobs) enqueued at 2024-07-13T22:51:13Z I, [2024-07-13T22:51:13.975762 #1] INFO -- : [ActiveJob] [Inboxes::FetchImapEmailInboxesJob] [a397775b-69d9-4c3f-8d54-97647951f4cc] Performed Inboxes::FetchImapEmailInboxesJob (Job ID: a397775b-69d9-4c3f-8d54-97647951f4cc) from Sidekiq(scheduled_jobs) in 11.32ms {"ts":"2024-07-13T22:51:13.976Z","pid":1,"tid":"5l2d","lvl":"INFO","msg":"done","ctx":{"class":"Inboxes::FetchImapEmailInboxesJob","jid":"23f83c8ab276d1854d9d2cdf","elapsed":0.013}} {"ts":"2024-07-13T22:52:28.603Z","pid":1,"tid":"5kk1","lvl":"INFO","msg":"start","ctx":{"class":"Inboxes::FetchImapEmailInboxesJob","jid":"271b363ea950652436b59cc3"}} I, [2024-07-13T22:52:28.606366 #1] INFO -- : [ActiveJob] Enqueued Inboxes::FetchImapEmailInboxesJob (Job ID: e4af0ad8-d24e-4cb6-92b4-f946f64a537a) to Sidekiq(scheduled_jobs) I, [2024-07-13T22:52:28.607806 #1] INFO -- : [ActiveJob] [Inboxes::FetchImapEmailInboxesJob] [e4af0ad8-d24e-4cb6-92b4-f946f64a537a] Performing Inboxes::FetchImapEmailInboxesJob (Job ID: e4af0ad8-d24e-4cb6-92b4-f946f64a537a) from Sidekiq(scheduled_jobs) enqueued at 2024-07-13T22:52:28Z I, [2024-07-13T22:52:28.623908 #1] INFO -- : [ActiveJob] [Inboxes::FetchImapEmailInboxesJob] [e4af0ad8-d24e-4cb6-92b4-f946f64a537a] Performed Inboxes::FetchImapEmailInboxesJob (Job ID: e4af0ad8-d24e-4cb6-92b4-f946f64a537a) from Sidekiq(scheduled_jobs) in 16.1ms {"ts":"2024-07-13T22:52:28.624Z","pid":1,"tid":"5kk1","lvl":"INFO","msg":"done","ctx":{"class":"Inboxes::FetchImapEmailInboxesJob","jid":"271b363ea950652436b59cc3","elapsed":0.021}} {"ts":"2024-07-13T22:53:02.438Z","pid":1,"tid":"5l2d","lvl":"INFO","msg":"start","ctx":{"class":"Inboxes::FetchImapEmailInboxesJob","jid":"90421b23f120744b3aa1a918"}} I, [2024-07-13T22:53:02.439596 #1] INFO -- : [ActiveJob] Enqueued Inboxes::FetchImapEmailInboxesJob (Job ID: 831b9573-49bb-42ab-8410-918f47c16cbc) to Sidekiq(scheduled_jobs)

[nestordavalos]

In the logs that you have shared, the error that you mentioned is not reflected, the functionality of integrating WhatsApp Cloud is 100%, try again with the correct credentials

[lucirlei]

Hi. As I said before, if roll back to v3.9.5 everything works fine. I have 3 diferent whatsapp cloud numbers. I tried all three and the same happens: its not possible to click the button. I do not know if, being the numbers land lines, have anything with the problem. All Meta credential are ok. I even tried 2 different servers, with ubuntu 20.04, 22.04 and 24.04. I just tried with chatwoot/chatwoot v3.10.2 and worked fine. I really do not know. I think, unfortunetelly; that I have to give up .

[nestordavalos]

Hi. As I said before, if roll back to v3.9.5 everything works fine. I have 3 diferent whatsapp cloud numbers. I tried all three and the same happens: its not possible to click the button. I do not know if, being the numbers land lines, have anything with the problem. All Meta credential are ok. I even tried 2 different servers, with ubuntu 20.04, 22.04 and 24.04. I just tried with chatwoot/chatwoot v3.10.2 and worked fine. I really do not know. I think, unfortunetelly; that I have to give up .

https://github.com/sendingtk/chatwoot/issues/80#issuecomment-2227053472

[lucirlei]

Logs from a brand new installation.

_chatwoot_app_chatwoot_app.1.7rx5ygf5kaw9vfmho1whvuc20_logs (1).txt _chatwoot_app_chatwoot_app.1.7rx5ygf5kaw9vfmho1whvuc20_logs.txt

Sidekiq log

_chatwoot_app_chatwoot_sidekiq.1.0xaeu1ov3kplzip30xvia0djc_logs.txt

[nestordavalos]

74ce2bf4d5fc62bebe8c3d95e176ca6e0d90cbc3

fix : solved, for now you can use the develop version until we can release a new version