In some situations, the file name gets changed on the fly. The change is where "_00n" is added, where "n" is an integer.
When the process that adds metadata runs, it looks in the database for the original file name (without the "_00n"), and does not find it, so metadata is not added.
One solution would be to expand the database lookup so that it finds both the original file name, as well as the renamed versions.
In some situations, the file name gets changed on the fly. The change is where "_00n" is added, where "n" is an integer.
When the process that adds metadata runs, it looks in the database for the original file name (without the "_00n"), and does not find it, so metadata is not added.
One solution would be to expand the database lookup so that it finds both the original file name, as well as the renamed versions.