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sensson / whmcs-moneybird

Integrates WHMCS into Moneybird 🐦
Apache License 2.0
7 stars 5 forks source link

Not importing invoices to Moneybird #32

Closed ELAXXL closed 1 year ago

ELAXXL commented 2 years ago

Hi there,

We have been using this plugin for over a year now but sadly since a week the invoices in WHMCS are not being made in Moneybird anymore, any idea how we can solve this? Do you need any log from us, and if so where can we find this? Thank you in advance.

ju5t commented 1 year ago

The easiest way to see what's going wrong is to run the cron by hand. That should give you an idea of where it might go wrong. If you see the output, I imagine you might already know what to look for on your end. Besides, it's always a good idea to check if there have been any changes in your installation.

I will close the issue for now. But if you cannot fix it with the output of the cron, please tag me here, and we'll go from there.

ELAXXL commented 1 year ago

Hi there, sadly we have tried everything we could, but no luck. See output below:

output_new.log

Looking forward to hear from you! We dont mind hiring services if needed, we just need this to work again and keep working.

Thank you!

ju5t commented 1 year ago

How did you create this log? Is this what you get if you run the cron? Have you changed the code somewhere? This doesn't look like output we would create from the plugin.

If you made changes yourself, please share them, as it's incredibly difficult to help you otherwise.