Tell us about your request!
Health insurance policies define details affecting payments. One of them is patient contributions on payments.
What this means is that a patient's insurance plan (and their card) may state a 10% contribution, however their policy may exempt them from contributions on lab payments. It's important that copayments are implemented such that any amount of money can be received as copayment
Which app does this concern?
Provider portal
What will be benefit of this feature?
Patients will be accurately billed for servies without intervention from the Serenity team
Describe the solution you'd like
Update API to remove validation on patient contribution. Important that this is well test because if it fails, payments across the app WILL go down
Also, now patient contribution will need to be stated in the app:
Describe alternatives you've considered
A manual workaround has been implemented with details outlined here
Tell us about your request! Health insurance policies define details affecting payments. One of them is patient contributions on payments. What this means is that a patient's insurance plan (and their card) may state a 10% contribution, however their policy may exempt them from contributions on lab payments. It's important that copayments are implemented such that any amount of money can be received as copayment
Which app does this concern? Provider portal
What will be benefit of this feature? Patients will be accurately billed for servies without intervention from the Serenity team
Describe the solution you'd like Update API to remove validation on patient contribution. Important that this is well test because if it fails, payments across the app WILL go down
Also, now patient contribution will need to be stated in the app:
Describe alternatives you've considered A manual workaround has been implemented with details outlined here
Additional context N/A