Lead is always named as "Missed Call"

[r9host]

Even when the call is successful and is answered by softphone, the lead is titled as "Пропущенный звонок" which means "Missed call". However, the employee in Bitrix24 is detected properly.

[serfreeman1337]

Asterlink will create LEAD if it fails to find contact or company with incoming callerid. https://github.com/serfreeman1337/asterlink/blob/b64d274900a441836b0bdb6f95bc209c988e85c8/connect/b24.go#L147 And it will update any associated LEAD with "CallerID - Missed call" title if there is no answer detected. https://github.com/serfreeman1337/asterlink/blob/b64d274900a441836b0bdb6f95bc209c988e85c8/connect/b24.go#L237

It may fail to detect operator answer because of dialplan.

If it fails to detect answer to incoming call:

Does call card has been displayed for operator in CRM ? If yes, check asterlink logs, does "msg="Call finished"" log happens before the actual operator answer ?

I need some info about your setup: FreePBX and Asterisk version:

fwconsole -V
asterisk -rx "core show version"

Do you have "Follow me" enabled or any 3rd party modules, which affects default freepbx dialplan ?

AMI events dump

On Linux it's can be done with ```bash telnet 127.0.0.1 5038 | tee -i session-recording.log ``` then paste: ``` Action: Login Username: your_ami_user Secret: your_ami_password ``` you will get:  make a call and after you finish paste: ``` Action: Logoff ``` **AMI dump can contain some private info, like CallerID and DID numbers.** You can send it to my email: serfreeman1337 (from) yandex com