Open aliayar opened 1 year ago
This is potentially a great idea. Users sometimes can't complete the phone verification if they've already used their phone number to verify an account. Allowing users to edit their phone numbers could be a good workaround for that.
The only potential downside is that users might think we are using the phone number for something besides verification. Perhaps we could include text clarifying that?
I agree with Ryan about explaining our reasoning why we need their phone numbers.
Some of the users are really uncomfortable with sharing their phone numbers.
One of our users asked if updating phone number is possible. Currently, it is not. We can add this to "Edit Profile" page.
Intercom