A high volume customer reported that for some searches we are returning a Google URL for the telephone number as the value of the website key in the knowledge graph, instead of the expected URL for the company website. According to the user, this affects about 20% of their searches.
I was only able to replicate this behavior for locations in the UK. I tried several searches for locations in the US and couldn't find any examples of this issue.
aciddjus
commented
2 months ago
A high volume customer reported that for some searches we are returning a Google URL for the telephone number as the value of the
websitekey in the knowledge graph, instead of the expected URL for the company website. According to the user, this affects about 20% of their searches.I was only able to replicate this behavior for locations in the UK. I tried several searches for locations in the US and couldn't find any examples of this issue.
Intercom | Search Inspector | Playground 1 | Playground 2