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serpapi / public-roadmap

Public Roadmap for SerpApi, LLC (https://serpapi.com)
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[Google Play Product API] `reviews` value is incorrect #1772

Open marm123 opened 2 months ago

marm123 commented 2 months ago

For some searches, the reviews value is returned incorrectly. It looks like the issue is with the fact, that some languages use comma as a decimal separator. The results are returned correctly if the period is used as a decimal separator. One of our high-volume customers reported this.

Incorrect reviews:

image

Correct reviews:

image

Playground | Inspect | Intercom

NateSkiles commented 1 month ago

While looking into this for another customer, I found the number of reviews returned is incorrect for most languages(that I tested) that aren't English.

Searching 'Facebook' without an hl parameter returns 149000000 reviews:

image

Playground example: https://serpapi.com/playground?engine=google_play&q=facebook&gl=us

However, searching with Spanish (hl=es), we get 149 reviews:

image

Playground example: https://serpapi.com/playground?engine=google_play&q=facebook&gl=us&hl=es

I tested with a few other languages (besides English) and found they all returned 149.

Playground hl=ar Playground hl=it Playground hl=pl

Unsure if this would be a separate issue, I'm happy to open a new one if needed.

Intercom

marm123 commented 1 month ago

Our high-volume customer who reported the issue followed up to inquire about this, as this is a crucial issue for their business. Changing the status to prioritized because of that.

Intercom