[DuckDuckGo Search API] Empty results on a valid search

[hilmanski]

A high-volume customer reported we returned an empty result on a valid search.

I can't replicate the issue on the playground.

Public links: Playground 1

Internal links: Intercom | Search Inspect

[tdalwayson]

We've been successfully performing this same search type (site:domain + search terms) for over a year using both Duck Duck Go and Google APIs. We are currently still performing this same search type successfully using Google API. The DuckDuckGo issue is very recent, I was able to locate successful DDG searches from earlier today (example search ID: 670d66e431030013f94c9c32). If you perform a site search directly using the DDG search engine, results are returned successfully.

[hilmanski]

Thank you very much for your additional context, @tdalwayson. We'll investigate this issue.

[hilmanski]

Another high-volume customer reported this issue.

Inspect

Intercom

[Freaky]

A fix for this has been deployed and is being monitored. Response times are somewhat elevated - work is ongoing to improve this.

[Freaky]

DuckDuckGo Search API response times have returned to normal.