serpapi / public-roadmap

Public Roadmap for SerpApi, LLC (https://serpapi.com)
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[ReCAPTCHA] Customer can't login due to infinite captchas #2158

Open alexbarron opened 1 day ago

alexbarron commented 1 day ago

A paying customer with a fully activated account cannot sign into their account due to being presented with infinite captchas. Customer reported solving roughly 20 puzzles before giving up.

They are on a corporate network and cannot disable it. They can also only use Edge as their browser due to IT policies.

They are encountering this on https://serpapi.com/users/sign_in

image

Internal links: Front | User Inspect

schaferyan commented 1 day ago

Related to https://github.com/serpapi/SerpApi/issues/5002