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service-cloud-voice / ServiceCloudVoiceLambdas

This application provides a set of Lambda functions, which are available within your Amazon Connect instance after provisioning the instance with your Service Cloud Voice contact center. You can use these Lambdas in Amazon Connect contact flows.
BSD 3-Clause "New" or "Revised" License
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Object Tag Error #27

Closed ghost closed 1 year ago

ghost commented 1 year ago

We're trying to enable voicemail support for a BYOA instance and we're running into this error for the voiceMailAudioProcessing Lambda:

"errorType": "Runtime.UnhandledPromiseRejection", "errorMessage": "BadRequest: Object tags cannot be greater than 10", "reason": { "errorType": "BadRequest", "errorMessage": "Object tags cannot be greater than 10"

We are only using 3 tags total not more than 10 so we're not sure why this error pops up.

jinalkathiara commented 1 year ago

If possible can you provide the event for which VoiceMailAudio Processor lambda gets called ? This seem like a bug. @dlouvton

ghost commented 1 year ago

We can close this issue, we figured out that it was a permissions issue on the Amazon Connect side. Once we resolved it, the error never displayed again.

dlouvton commented 1 year ago

Hi @NFdgomez, can you add some details on what was the permissions issue and how it got resolved?