service-cloud-voice / ServiceCloudVoiceLambdas

This application provides a set of Lambda functions, which are available within your Amazon Connect instance after provisioning the instance with your Service Cloud Voice contact center. You can use these Lambdas in Amazon Connect contact flows.
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Issue updating from 10.1 #30

Closed dcarbonetti closed 1 year ago

dcarbonetti commented 1 year ago

Trying to perform an update to the applications and getting the following event which is triggering a cancel and rollback

2023-02-23 16:06:22 UTC+1100 | kvsTranscriberVersion86a091a95c | CREATE_FAILED | A version for this Lambda function exists ( 2 ). Modify the function to create a new version.

From what i can tell there have been no changes to the lambda so not sure why this is happening

jinalkathiara commented 1 year ago

I believe you might have a failure during 10.1 and the rollback didn't completed successfully. If you have used the correct IAM permissions for Salesforce to assume that role then you shouldn't see this error.

If you are using serverless application, make sure that the rollback for the failure happens successfully and you are having a clearner cloudformation status before upgrade.

jinalkathiara commented 1 year ago

Did you get resolution ? I am closing this issue.