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An Enterprise-ready Cloud Services Management Software
http://openservicecatalogmanager.org
Apache License 2.0
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"VMWare controller:" In error cases the controller does not automatically cleanup #221

Open AndreasTWolf opened 8 years ago

AndreasTWolf commented 8 years ago

[Version] V16.0 Fix 6 [Date] 2016/07/13

[Test category] Creative

[Description] In error cases the controller does not automatically cleanup once a instantiation of an vmware image goes wrong. [Steps to reproduce] Any situation where a deployment goes wrong. [Expected result] Info (error) email is sent to responsible persons; no error is given on the CT-MG UI; Subscription is automatically terminated; Service instance is deleted from VMWare controller, VMWare instance on ESS is removed.

[Observed result] Info (error) email is sent to responsible persons; Subscription remains in status "pending"; Service instance is 'static' on VMWare controller (timer is inactive); VMWare instance on ESS exists, but is (un)accessible from CT-MG.

[Details] See above;

[Messages and logs]

GoebelL commented 8 years ago

The impact of this issue is the need for manual intervention of the administrator, who is operating the APP environment of the VMware controller. It's resulting from a non unique error handling. That's sure an inconvenience for administrators. But it's not major. A workaround exists and the occurrence is limited to exceptional cases where provisioning fails.

Let's tackle this with the August release.

StavrevaS commented 7 years ago

Some VMWare contorller issues are already solved from contributors. Check if the problem still exist, after the last contribution will be finished.