Crashing when adding server

aanklewicz commented 1 year ago

Describe the bug

Launch SYM-Helper, enter Display Name "Server", enter server URL "subdomain.domain.com", Username, and password. Press add and it immediately crashes.

To Reproduce

I have tried it both with the save box checked and unchecked, and it doesn't work.

Expected behaviour

Expect it to save that data and pull down policies from Jamf

Environment (please complete the following information):

macOS 14.1ß2
SYM-Helper version 0.8.1

Code/log output

Translated Report (Full Report Below)

Process: SYM-Helper [44151] Path: /private/var/folders/*/SYM-Helper.app/Contents/MacOS/SYM-Helper Identifier: jamf.ie.SYM-Helper Version: 0.8.1 (20230929-932) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 502

Date/Time: 2023-10-06 10:06:10.5836 -0400 OS Version: macOS 14.1 (23B5056e) Report Version: 12 Anonymous UUID: 6F42364B-9F7A-47CE-4AF0-9EE157BA214A

Sleep/Wake UUID: F5BD2844-7E00-420F-961F-0143280BBE44

Time Awake Since Boot: 69000 seconds Time Since Wake: 10719 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000001, 0x000000010282bb7c

Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5 Terminating Process: exc handler [44151]

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 SYM-Helper 0x10282bb7c 0x102804000 + 162684 1 SYM-Helper 0x10283171c 0x102804000 + 186140 2 SYM-Helper 0x1028517c8 0x102804000 + 317384 3 CFNetwork 0x19324e000 0x19318d000 + 790528 4 CFNetwork 0x1931e0dbc 0x19318d000 + 343484 5 libdispatch.dylib 0x18dd79cb8 _dispatch_call_block_and_release + 32 6 libdispatch.dylib 0x18dd7b910 _dispatch_client_callout + 20 7 libdispatch.dylib 0x18dd89fa8 _dispatch_main_queue_drain + 984 8 libdispatch.dylib 0x18dd89bc0 _dispatch_main_queue_callback_4CF + 44 9 CoreFoundation 0x18e04715c CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 16 10 CoreFoundation 0x18e004a80 __CFRunLoopRun + 1996 11 CoreFoundation 0x18e003c5c CFRunLoopRunSpecific + 608 12 HIToolbox 0x198579448 RunCurrentEventLoopInMode + 292 13 HIToolbox 0x198579284 ReceiveNextEventCommon + 648 14 HIToolbox 0x198578fdc _BlockUntilNextEventMatchingListInModeWithFilter + 76 15 AppKit 0x1917dec78 _DPSNextEvent + 660 16 AppKit 0x191fb36dc -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 716 17 AppKit 0x1917d2124 -[NSApplication run] + 476 18 AppKit 0x1917a93f0 NSApplicationMain + 880 19 SYM-Helper 0x102853ed0 0x102804000 + 327376 20 dyld 0x18dbad0e0 start + 2360

Thread 1:: Dispatch queue: com.apple.CFNetwork.CacheDB-write 0 libsystem_kernel.dylib 0x18deec378 guarded_close_np + 8 1 libsqlite3.dylib 0x194c1af34 closeUnixFile + 132 2 libsqlite3.dylib 0x194c1ae8c nolockClose + 140 3 libsqlite3.dylib 0x194c17d74 sqlite3WalClose + 576 4 libsqlite3.dylib 0x194c17908 sqlite3PagerClose + 344 5 libsqlite3.dylib 0x194c172b8 sqlite3BtreeClose + 372 6 libsqlite3.dylib 0x194c3b13c sqlite3LeaveMutexAndCloseZombie + 228 7 libsqlite3.dylib 0x194c45e14 sqlite3Close + 980 8 CFNetwork 0x19335a74c 0x19318d000 + 1890124 9 CFNetwork 0x19335c2a8 0x19318d000 + 1897128 10 CFNetwork 0x1932a6858 0x19318d000 + 1153112 11 libdispatch.dylib 0x18dd8a860 _dispatch_block_async_invoke2 + 148 12 libdispatch.dylib 0x18dd7b910 _dispatch_client_callout + 20 13 libdispatch.dylib 0x18dd82ea4 _dispatch_lane_serial_drain + 748 14 libdispatch.dylib 0x18dd83a08 _dispatch_lane_invoke + 432 15 libdispatch.dylib 0x18dd8e61c _dispatch_root_queue_drain_deferred_wlh + 288 16 libdispatch.dylib 0x18dd8de90 _dispatch_workloop_worker_thread + 404 17 libsystem_pthread.dylib 0x18df25114 _pthread_wqthread + 288 18 libsystem_pthread.dylib 0x18df23e30 start_wqthread + 8

Thread 2: 0 libsystem_pthread.dylib 0x18df23e28 start_wqthread + 0

Thread 3: 0 libsystem_pthread.dylib 0x18df23e28 start_wqthread + 0

Thread 4: 0 libsystem_pthread.dylib 0x18df23e28 start_wqthread + 0

Thread 0 crashed with ARM Thread State (64-bit): x0: 0x00000001e56074a0 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x0000600002cd8030 x4: 0x0000000118f6f5b0 x5: 0x0000000000000000 x6: 0x0000000000000034 x7: 0x5000600002c6a7c0 x8: 0x000000000000000f x9: 0x000000016d5fa000 x10: 0x000000010282ff08 x11: 0x000060000227f280 x12: 0x00000000000007fb x13: 0x00000000000007fd x14: 0x00000000f9c39855 x15: 0x0000000000000055 x16: 0x000000018df23e40 x17: 0x02000001e40a0a81 x18: 0x0000000000000000 x19: 0x00000001e412f6d0 x20: 0x0000000000000000 x21: 0xf000000000000000 x22: 0x0000000000000000 x23: 0x5000600002c745d0 x24: 0x0000000000000016 x25: 0x0000000118f6f5b0 x26: 0x000000016d5fa000 x27: 0x0000000000000000 x28: 0x000000016d5f9ff0 fp: 0x000000016d5fa120 lr: 0x000000010282ad6c sp: 0x000000016d5f9ff0 pc: 0x000000010282bb7c cpsr: 0x20001000 far: 0x0000000000000000 esr: 0xf2000001 (Breakpoint) brk 1

Binary Images: 0x102ac4000 - 0x102acffff libobjc-trampolines.dylib () /usr/lib/libobjc-trampolines.dylib 0x102804000 - 0x102863fff jamf.ie.SYM-Helper (0.8.1) <8d4f3c8c-14d9-36e8-ac6a-b707b601e3dd> /private/var/folders//SYM-Helper.app/Contents/MacOS/SYM-Helper 0x19318d000 - 0x19355dfff com.apple.CFNetwork (1.0) <2be04857-931d-373c-ad1d-b72c7406df05> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork 0x18dd78000 - 0x18ddbefff libdispatch.dylib () <833a0300-8ac0-3770-bca5-7c47c27d79d5> /usr/lib/system/libdispatch.dylib 0x18df88000 - 0x18e45ffff com.apple.CoreFoundation (6.9) <17e123aa-2111-3e78-8922-c74b624d1aac> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x198549000 - 0x198808fff com.apple.HIToolbox (2.1.1) <6b9fa8b8-b03f-39c2-b67d-f455e3ddfe35> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x1917a5000 - 0x192ab7fff com.apple.AppKit (6.9) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x18dba7000 - 0x18dc3b2d7 dyld () <4fa08660-0c27-3c8f-b127-68a807273aed> /usr/lib/dyld 0x0 - 0xffffffffffffffff ??? () <00000000-0000-0000-0000-000000000000> ??? 0x18df22000 - 0x18df2eff3 libsystem_pthread.dylib () <75288deb-6d30-3e42-8799-88302598394b> /usr/lib/system/libsystem_pthread.dylib 0x18dee7000 - 0x18df21fff libsystem_kernel.dylib () /usr/lib/system/libsystem_kernel.dylib 0x194bbd000 - 0x194d59ffb libsqlite3.dylib () <567cdd63-191d-36e4-959b-7de47c7afd7a> /usr/lib/libsqlite3.dylib

External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=1.5G resident=0K(0%) swapped_out_or_unallocated=1.5G(100%) Writable regions: Total=1.9G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.9G(100%)

                            VIRTUAL   REGION

REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 384K 3 Activity Tracing 256K 1 CG image 528K 18 CG raster data 16K 1 ColorSync 576K 28 CoreAnimation 13.2M 133 CoreGraphics 48K 3 CoreServices 256K 1 CoreUI image data 3280K 24 Foundation 48K 2 Kernel Alloc Once 32K 1 MALLOC 1.9G 67 MALLOC guard page 288K 18 SQLite page cache 256K 2 STACK GUARD 56.1M 5 Stack 10.1M 5 VM_ALLOCATE 336K 12 AUTH 2052K 375 AUTH_CONST 30.7M 588 CTF 824 1 DATA 13.5M 575 DATA_CONST 30.2M 596 __DATA_DIRTY 1943K 218 FONT_DATA 4K 1 INFO_FILTER 8 1 LINKEDIT 886.4M 3 OBJC_RO 70.8M 1 OBJC_RW 2155K 1 __TEXT 664.5M 614 dyld private memory 272K 2 mapped file 220.4M 46 shared memory 976K 20 =========== ======= ======= TOTAL 3.8G 3366

Full Report

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Model: Mac14,9, BootROM 10151.40.171.501.2, proc 10:6:4 processors, 32 GB, SMC Graphics: Apple M2 Pro, Apple M2 Pro, Built-In Display: PHL 272P7VU, 3840 x 2160 (2160p/4K UHD 1 - Ultra High Definition), Main, MirrorOff, Online Display: Color LCD, 3024 x 1964 Retina, MirrorOff, Online Memory Module: LPDDR5, Micron AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: Sep 1 2023 19:33:37 version 23.10.765.4.41.51.121 FWID 01-e2f09e46 AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 USB Device: USB31Bus USB Device: USB31Bus USB Device: 4-Port USB 3.0 Hub USB Device: USB 10/100/1000 LAN USB Device: 4-Port USB 2.0 Hub USB Device: USB31Bus Thunderbolt Bus: MacBook Pro, Apple Inc. Thunderbolt Bus: MacBook Pro, Apple Inc. Thunderbolt Bus: MacBook Pro, Apple Inc.

dan-snelson commented 1 year ago

Greetings, @aanklewicz!

Have you had a chance to review the following?

FAQ > SYM-Helper crashes immediately after entering server credentials

dan-snelson commented 1 year ago

setup-your-mac / SYM-Helper

Crashing when adding server #13

Translated Report (Full Report Below)

Full Report