Closed master-vodawagner closed 11 months ago
Thanks, @master-vodawagner; I think I've replicated this behavior in our Jamf Cloud Beta instance.
I'll take a look.
@master-vodawagner:
In a single test, this is resolved in 1.12.0-b6
by using a different one-liner (which is already detailed in I. Troubleshooting > 6. Various Restart Completion Actions not Working as Expected.)
@master-vodawagner:
SYM 1.12.0-rc1
reverts this code change from 1.12.0-b6
as in my testing following I. Troubleshooting > 6. Various Restart Completion Actions not Working as Expected resolved the issue.
@master-vodawagner:
Please see: I. Troubleshooting > 6. Various Restart Completion Actions not Working as Expected.
Describe the bug Currently SYM has a list of cases for completionAction (In my case Restart-Attended), SYM when actioning the case looks to kill the Self Service process and waits for that to complete, however my company and others I;m sure are not launching Self Service during setup and I believe this is causing a hung state where devices are not triggering the restart due to no process running for Self Service and the wait command is causing SYM to become stale
To Reproduce Uncheck Launch Self Service when done under Jamf Pro > Settings >Global > User-initiated enrollment Run through SYM
Expected behavior Device to process a restart no matter if Self Service is running or not
Code/log output The Self service process is not running
Screenshots NA
Environment (please complete the following information):
Additional context Add any other context about the problem here.