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sf-hsa / promptly

Code for text message reminders
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Appointment Reminder Requirements #1

Closed vakil01 closed 9 years ago

vakil01 commented 10 years ago

Suggest something like: You have an appointment on (Date), (Time) with (Program name or worker name) at (location).

Example: You have an appointment on January 1, 2014 with CalFresh at 1235 Mission St.

(Program name or worker name) might not be needed - the Program name might be in the message header.

Up for discussion with Programs are an option to cancel or reschedule - might create more confusion than it is worth.

andyhull commented 10 years ago

@vakil01 would this need to tie into an existing scheduling system?

vakil01 commented 10 years ago

Good question. Likely tie into ACF Q-Flow, the appointment and lobby management system in process for CF, MC, and CW. Likely this system can do extracts so maybe not essential. In addition I see it being used for programs that do not use Q-Flow such as Family & Children and IHSS.

Vakil

On Tue, Dec 31, 2013 at 11:55 AM, Andy Hull notifications@github.comwrote:

@vakil01 https://github.com/vakil01 would this need to tie into an existing scheduling system?

— Reply to this email directly or view it on GitHubhttps://github.com/sf-hsa/promptly/issues/1#issuecomment-31408866 .

vakil01 commented 10 years ago

I totally forgot that Q-Flow has a text messaging capability - we have never turned it on. All the information is in Q-Flow so it makes sense that we use it rather than go through another process to use Promptly. The only Promptly use cases would be from other programs. I think this lowers the priority of this enhancement though it still seems higher than cosmetic enhancements.

On Tue, Dec 31, 2013 at 12:41 PM, Vakil Kuner vakil01@gmail.com wrote:

Good question. Likely tie into ACF Q-Flow, the appointment and lobby management system in process for CF, MC, and CW. Likely this system can do extracts so maybe not essential. In addition I see it being used for programs that do not use Q-Flow such as Family & Children and IHSS.

Vakil

On Tue, Dec 31, 2013 at 11:55 AM, Andy Hull notifications@github.comwrote:

@vakil01 https://github.com/vakil01 would this need to tie into an existing scheduling system?

— Reply to this email directly or view it on GitHubhttps://github.com/sf-hsa/promptly/issues/1#issuecomment-31408866 .