Data load is not completed successfully

[istvan-veeva]

Hi,

I was using the territory-management-toolkit to convert one of our partial full sandboxes into Enterprise Territory Management and everything worked fine until the last point, the association data load.

When I executed the command:

$ fdx tmtools:tm2:load -s ~/sfdctm-pf5/

I got the following message:

Review Your Settings: ? Load TM2 Object/User Territory2 Association data using the above settings? Yes

Checking for Available Territory2 Model... ✔ Validate that the migrated Territory2 model is available (Active/Planning)

Loading TM2 Object/User T2 Association Data... ✔ Load User/Territory2 Association Data ✖ Load Object/Territory2 Association Data

In the tm2_dataload.json file I can see 2,000 errors like:

"sf__Error": "UNABLE_TO_LOCK_ROW:unable to obtain exclusive access to this record:--"

Usually this is related to multiple jobs running concurrently and trying to update the same record. How can I avoid it with the territory-management-toolkit?

Thanks a lot, Istvan

[VivekMChawla]

@istvan-veeva what happens if you re-run the tmtools:tm2:load command?

[istvan-veeva]

The re-run also failed, this time both the User/Territory2 Association and the Object/Territory2 Association:

Loading TM2 Object/User T2 Association Data... ✖ Load User/Territory2 Association Data ✖ Load Object/Territory2 Association Data

The error message in the tm2-dataload.json is:

"DUPLICATE_VALUE:duplicate value found: duplicates value on record with id: :--",

[istvan-veeva]

I think you will need to have an option like there is in Apex Data Loader to enable serial mode:

https://help.salesforce.com/articleView?id=loader_configuring_bulk_api.htm&type=5

[VivekMChawla]

@istvan-veeva - I think you're correct. I'll add this as an enhancement request.

The other thing that I think we need is the ability to retry a partially successful data load. The failure of the User/T2A data when you ran the second time didn't hurt anything, but it doesn't look good.

Thanks for reporting this and suggesting serial mode.

[istvan-veeva]

I agree, it would be helpful to be able to re-run the dataload task as many times as needed.

After dataload task has finished, you have the ObjectTerritory2Association.csv.failedResults and ObjectTerritory2Association.csv.successfulResults files; I think you just have to convert the failedResults file into the data csv file and leave out the successful records.

[VivekMChawla]

@istvan-veeva I've created #21 to track this enhancement request.