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shadimanna / dhl-logistic-services-for-woocommerce

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Can not create a return label "the service entered is unknown" #228

Open fasch13 opened 4 months ago

fasch13 commented 4 months ago

Hi, I wanted to create a return label when printing the shipping lable, but it is not possible and shows the error "the service entered is unknown. What can I do?

Abdalsalaam commented 4 months ago

Hello @fasch13 Can you check the Participation Number in the plugin settings : image

if its filled, and still not working please attach the plugin logs so we can check what is going wrong you will find the log in : WooCommerce > Status > Logs > DHL