The "Orders" page within the e-commerce app's back-office is a central hub for administrators to efficiently manage customer orders. It serves as a control center for overseeing and processing orders placed by customers on the online store.
Features
Order Overview:
Display a concise summary of all customer orders.
Include key details such as order number, date, customer name, and status.
Order Details View:
Provide a detailed view for each order, accessible by clicking on an order entry.
Present comprehensive information, including ordered items, shipping address, billing details, and payment status.
Order Status Management:
Enable administrators to update the order status effortlessly.
Offer predefined status options like "Pending," "Processing," "Shipped," and "Delivered."
Search and Filter Functionality:
Implement robust search and filter capabilities.
Allow administrators to locate orders based on order number, customer name, date, or status.
Bulk Actions:
Facilitate bulk actions for efficient order management.
Permit administrators to perform actions like marking multiple orders as shipped or canceled.
Order Data Export:
Enable administrators to export order data to CSV or Excel files.
Ensure exported data is well-structured and accurate for reporting and analysis.
Internal Order Notes:
Provide a feature for adding internal notes to orders.
Assist in team communication and order-specific reference.
Shipping Labels and Tracking:
Allow the generation of shipping labels directly from the back-office.
Incorporate tracking functionality to monitor order deliveries.
Customer Communication:
Offer options for sending order-related notifications to customers.
Include notifications such as order confirmations and shipping updates.
Payment Status Monitoring:
Display the payment status of each order.
Indicate the payment method used and whether payment has been processed.
Pagination:
Implement pagination if the order list is extensive.
Ensure seamless navigation through multiple pages of orders.
Acceptance Criteria:
The "Orders" page should load swiftly and without errors, even when handling a substantial volume of orders.
Order details should be accessible and display accurate, up-to-date information.
Changes to order status should be saved promptly and accurately reflected.
Search, filtering, and bulk actions should be efficient and yield precise results.
Exported order data should be structured and contain precise information for reporting purposes.
Order notes should be saved and retrievable as necessary.
Shipping labels should be generated accurately, and tracking data should stay current.
Customer notifications should be dispatched with precise and relevant information.
Payment statuses should reflect the actual payment situation for each order.
Pagination should divide orders into manageable sections for straightforward navigation.
This structure provides a clear overview of the "Orders" page, its features, and the acceptance criteria necessary to ensure its effectiveness in managing customer orders in the e-commerce back-office.
The "Orders" page within the e-commerce app's back-office is a central hub for administrators to efficiently manage customer orders. It serves as a control center for overseeing and processing orders placed by customers on the online store.
Order Overview: Display a concise summary of all customer orders. Include key details such as order number, date, customer name, and status. Order Details View: Provide a detailed view for each order, accessible by clicking on an order entry. Present comprehensive information, including ordered items, shipping address, billing details, and payment status. Order Status Management: Enable administrators to update the order status effortlessly. Offer predefined status options like "Pending," "Processing," "Shipped," and "Delivered." Search and Filter Functionality: Implement robust search and filter capabilities. Allow administrators to locate orders based on order number, customer name, date, or status. Bulk Actions: Facilitate bulk actions for efficient order management. Permit administrators to perform actions like marking multiple orders as shipped or canceled. Order Data Export: Enable administrators to export order data to CSV or Excel files. Ensure exported data is well-structured and accurate for reporting and analysis. Internal Order Notes: Provide a feature for adding internal notes to orders. Assist in team communication and order-specific reference. Shipping Labels and Tracking: Allow the generation of shipping labels directly from the back-office. Incorporate tracking functionality to monitor order deliveries. Customer Communication: Offer options for sending order-related notifications to customers. Include notifications such as order confirmations and shipping updates. Payment Status Monitoring: Display the payment status of each order. Indicate the payment method used and whether payment has been processed. Pagination: Implement pagination if the order list is extensive. Ensure seamless navigation through multiple pages of orders.
The "Orders" page should load swiftly and without errors, even when handling a substantial volume of orders. Order details should be accessible and display accurate, up-to-date information. Changes to order status should be saved promptly and accurately reflected. Search, filtering, and bulk actions should be efficient and yield precise results. Exported order data should be structured and contain precise information for reporting purposes. Order notes should be saved and retrievable as necessary. Shipping labels should be generated accurately, and tracking data should stay current. Customer notifications should be dispatched with precise and relevant information. Payment statuses should reflect the actual payment situation for each order. Pagination should divide orders into manageable sections for straightforward navigation. This structure provides a clear overview of the "Orders" page, its features, and the acceptance criteria necessary to ensure its effectiveness in managing customer orders in the e-commerce back-office.