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shahinrostami / plotapi

Engaging visualisations, made easy.
https://plotapi.com
MIT License
268 stars 17 forks source link

Too many requests made to chord free #31

Closed FilipKon closed 3 years ago

FilipKon commented 3 years ago

Hi,

I wanted to ask why I'm getting too many requests, when I almost didn't do any chord diagrams ? There was also nowhere listed that there is a limit of doing chord diagrams. Just that there are not so many options for the free package, but still I should be able to make some simple diagrams or not?

Best regards, Filip

shahinrostami commented 3 years ago

Hi @FilipKon ,

I hope you and yours are well and safe.

Are you seeing the rate-limiting error immediately?

Chord and Chord Pro were moved into the same service to avoid duplicate maintenance efforts. I was caught off-guard by the surprising number of requests made per minute, e.g. sometimes hundreds, so rate-limiting was introduced to ensure availability of the service.

Check out the new Chord Pro features here https://datacrayon.com/posts/statistics/data-is-beautiful/chord-pro-features-for-chord-diagrams/. If it's useful to you - you can get the lifetime license which may be more suitable if you are generating chord diagrams more often.

If it isn't rate-limiting that you're facing and you believe it's a bug - please reply to this and I'll re-open it to investigate further!

FilipKon commented 3 years ago

Hi @shahinrostami,

I hope you and yours are also well and safe.

So in my IDE I'm getting the Error API Error and when I open the HTML file it says Rate Limit exceeded. But does it mean that when I created let's say 10 diagrams that I will get blocked forever? Because also after waiting 2-3 days I couldn't do even 1 diagram.

Best regards, Filip

shahinrostami commented 3 years ago

@FilipKon That doesn't sound right... once you hit a rate-limit, it should only last 1 hour (maximum).

Can you drop by our Discord @ https://discord.com/invite/nsezsyb ? I can try to work with you to see what's going on. One thing I forgot to ask - have you updated your Chord package?

FilipKon commented 3 years ago

@shahinrostami Sure sounds good. Yesterday I removed Chord and installed it again, but I still had the error. So I think I have the newest version. I have right now 0.10.2 if thats the newest one.